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All replies
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Helpful answers
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Aug 5, 2012 10:00 AM in response to wshielby jasonexplorer,Me too. Apple makes it so hard to communicate anything.
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Aug 6, 2012 7:29 AM in response to wshielby davidjokerboy,Hey do u guy know how to chat with iTunes? I have apple ID but I don't know how to chat!
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Aug 9, 2012 2:38 AM in response to wshielby MichiHenning,If you sign in with iTunes Connect and go to "Sales and Trends", your numeric publisher ID appears to the left of the table heading.
Michi.
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Sep 10, 2012 11:11 AM in response to MichiHenningby VHAiBooks,That is absolutely absurd. After struggling with this falteral of publishing an ePub formatted eBook and having iTunes Producer make a mess in it's diapers, I am relegated to figuring out why my Apple demanded email address formatted Apple ID does not work in the iTunes Connect help section? This clearly cuts down on the problem reporting and makes iTunes Connect look more trouble free...
And Michi, thank you very much for posting.
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May 8, 2013 2:59 PM in response to MichiHenningby fionamcp,Unfortunately, I want to contact Apple because of no data appearing in Sales & Trends! So, is there another way of finding out your Apple ID?
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May 22, 2013 12:54 PM in response to fionamcpby matsnaxe,I just put in the ISBN number for the book and all was OK.
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May 22, 2013 1:27 PM in response to matsnaxeby matsnaxe,Ten minutes was all it took for them to answer. Now I have all the intructions for both iBA and epub revisions or uppdate in iTP.
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Dec 16, 2013 9:43 AM in response to wshielby scoretones,This may sound odd, but look for a contact form in a different part of the site. I had this problem and found a different form. I noticed that the same boxes were there, but their order had changed. The first form was just mislabeled! So when you typed "username" into the box, that is not what the code was expecting to see and it made a validation error. I used the exact same data in the form boxes on the new form and it submitted without an error.
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Jun 5, 2015 1:41 PM in response to scoretonesby mariusm,Happened to me also when I was copying the App ID.
To work, don't copy and paste the Apple ID, type it.
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Aug 26, 2015 10:54 AM in response to wshielby michaelestrada,The ID number is found in the About this App tab in My Apps on iTunes connect. Log in, click on one of your apps, then click on the "more" dropdown tab next to the "game center" tab. Then Click on 'About This App" and you should see your App ID number.
XXXXXXXXXX
This is the number they are referring to. Makes it easier to track the app with the problem.
Hope this helps!
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Mar 17, 2016 11:37 PM in response to wshielby Remizor,You can find your Apple App ID numeric value on the app details in apple connect.