I have followed the steps to remove MacKeeper Malware except I cannot drag the app ex. to the trash and/ or remove it completely. Any further thoughts
iMac, Mac OS X (10.6.8)
Posted on Aug 6, 2012 9:40 PM
Q: Malware removal
Are you referring to step 8:
"Locate the app ex. MacDefender, MacSecurity, MacProtector or other name" ?
I think the ex. is short for example. The name you are looking for is the name of the process you quit at step 5.