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Print Diolog Box takes forever to open

698 Views 5 Replies Latest reply: Aug 14, 2012 5:02 PM by BDAqua RSS
SamIamLife Calculating status...
Currently Being Moderated
Jul 31, 2012 5:04 PM

I work in a small office and a couple of our macs have started taking a long time to open the Print Diolog Box. I'v restarted the computer, reinstalled the printer drivers, Reset the Printing System, and Reparied Disk permitions but nothing seems to have worked. We have 2 printers in the office and both of them take a long time to load the diolog box. Installed one printer at a time to see if it was a certen printer. It does eventually load the printer diolog box and prints fine but it takes up to and over 60 sec to load.

 

Any ideas what the problem could be perhaps a solution.

 

Thanks

Sam

 

Computer Specs:

iMac

OSX 10.5.8

2.4GHz Processor

2 GB Ram

 

Printers:

Xerox Phasor 5400

HP OfficeJet J6400

iMac, Mac OS X (10.5.8)
  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Jul 31, 2012 5:49 PM (in response to SamIamLife)

    Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?

     

    How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.

     

    Open Console in Utilities & see if there are any clues or repeating messages when this happens.

     

    In the Memory tab, are there a lot of Pageouts?

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Aug 7, 2012 5:06 PM (in response to SamIamLife)

    Free Mem only 300MB will slow it.

     

    Which iMac is it?

     

    So we know more about it...

     

    At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...

    Hardware Overview:

    Model Name: iMac

    Model Identifier: iMac7,1

    Processor Name: Intel Core 2 Duo

    Processor Speed: 2.4 GHz

    Number Of Processors: 1

    Total Number Of Cores: 2

    L2 Cache: 4 MB

    Memory: 6 GB

    Bus Speed: 800 MHz

    Boot ROM Version: IM71.007A.B03

    SMC Version (system): 1.21f4

  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Aug 14, 2012 5:02 PM (in response to SamIamLife)

    You can upgrade them as far as 6 GB of RAM,, just like mine, & 6 GB made mine much speedier than the 4 GB I tried 1st...

     

    http://eshop.macsales.com/shop/memory/iMac/Intel_Core_2_Duo_PC2-6400

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