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HT1849: iTunes Store: Complete My Album Frequently Asked Questions (FAQ)

Learn about iTunes Store: Complete My Album Frequently Asked Questions (FAQ)

HT1849 What I do with incompleat albuns download ?

164 Views 1 Reply Latest reply: Aug 7, 2012 7:35 PM by b noir RSS
juliorafael Calculating status...
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Aug 7, 2012 5:56 PM

I bought 4 albuns and the download was incompleat songs have an abrupt ending

iPhone 4, Windows 7
  • b noir Level 9 Level 9 (71,990 points)

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:

     

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

     

    Otherwise, I'd report the problem to the iTunes Store.

     

    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".

     

    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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