Currently Being ModeratedAug 8, 2012 4:45 PM (in response to wombleninja)
I don't know why the serial number from the About This Mac window does not work, but you can try looking for and using the serial number that is physically printed on the surface of the Mac. This acticle explains where to find it.
Currently Being ModeratedAug 10, 2012 11:26 AM (in response to wombleninja)
Make sure that the letter S and the number 5 are properly noted.
Currently Being ModeratedAug 10, 2012 12:13 PM (in response to dominic23)
I have tried the same as i did the other day and now it has worked. thanks to all that replied to me but its sorted now.
Currently Being ModeratedAug 10, 2012 12:12 PM (in response to wombleninja)
If you have an invoice from the Apple Store or an Apple reseller, check if the serial matches with the one printed on the Mac.
Later contact Apple Support and ask help.
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