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System preferences big problem

386 Views 10 Replies Latest reply: Aug 13, 2012 1:08 PM by cwasdqwe RSS
cwasdqwe Calculating status...
Currently Being Moderated
Aug 9, 2012 8:30 AM

Hi,

 

this is a giant issue. Every time I try to open certain Preferences, I just get this error:

 

Screen Shot 2012-08-09 at 17.20.58.png

If I click OK, the window restarts and I continue getting this message forever, like a Möbius strip. This happens with:

 

  • Desktop & Screensaver
  • Security & Privacity
  • Notifications
  • iCloud
  • Mail & Contacts
  • Date and Time
  • Software Updates
  • Dictation & Speech
  • Startup Disk

 

If I just knew that someone else is getting this same error, that would be a relief, because this is very strange...

 

And Time Machine in particular shows me this:

 

Screen Shot 2012-08-09 at 17.28.57.png

 

???

 

I'm so confused...

 

 

Gracias

MacBook Pro, OS X Mountain Lion
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Aug 9, 2012 8:49 AM (in response to cwasdqwe)

    Quit System Preferences

    Go to your Finder "Go" menu hold the option key to choose "Library"

    and delete these files/folders:

     

    /Preferences/com.apple.system preferences .plist

    /Preferences/By Host/com.apple.systempreferences.xxx.plist of them)

    Also,/Caches/com.apple.systempreferences

     

    Relaunch SP and test.

     



  • Mark Jenkinson Calculating status...
    Currently Being Moderated
    Aug 9, 2012 9:01 AM (in response to cwasdqwe)

    The Preferences App is opening in 32-bit mode, and the Preference Panes you've listed are 64-bit only. If you click the System Preferences app in the Finder, right click and choose "Get Info" you will see a "Open in 32-bit mode" check box. Deselect this check box, and you'll be fine the next time you try to open System Preferences. Thing is, looks like you've got some 32-bit only Preference Panes, which will cause the message to appear for them now.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Aug 10, 2012 12:14 PM (in response to cwasdqwe)

    cwasdqwe wrote:

     

    Thank you both for your answers, but:

     

    I had already deleted the first file that macjack says, but I can't find the rest of them in Library/Preferences or Library/Cache, even showing hidden files.

    No, they're not hidden. Should be there. Be sure you're in the correct directory ~/Library (which is hidden)

    You can access from your Go menu holding option key, or unhide.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Aug 10, 2012 12:32 PM (in response to cwasdqwe)

    That looks like the wrong directory, where are you?

    You should be Mac HD/Users/yourname/Library/Preferences.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Aug 10, 2012 1:00 PM (in response to cwasdqwe)

    Oh sorry, you are in the ByHost folder. If it's not there, no problem. Mine's probably a leftover. It looks like system preerences plists aren't what's causing it.

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