2 Replies Latest reply: Aug 29, 2012 6:44 AM by DhanapalS
DhanapalS Level 1 Level 1 (0 points)

I have IPOD nano 6th generation device. If i use external charger(bought at apple support store at India), once the battery drains, i am not able to start charging and it says recover with itunes. Only with Laptop with itunes it starts charging and works properly.Please inform how to solve this issue or is this expected behaviour.

The flash not seems to be corrupted since IPOD nano charger with laptop with itunes immediately.

I am using Windows 7 and Itunes10.6.3.25 and IPOD FW version 1.2 Which Itunes says as latest version.


iPod nano
  • 1. Re: IPOD nano charger issue
    Kenichi Watanabe Level 7 Level 7 (30,030 points)

    The current "official" Apple USB power adapter is this one.

     

    http://store.apple.com/us/product/MB352LL/C

     

    Older Apple USB power adapters that are white and square, as well as adapters made for larger devices (such as iPhone and iPad) should also work with a nano.  The direct USB 2.0 port of a computer should provide enough power for a nano.  It that power adapter is a third-party product (no matter where you got it), it is possible that it does not supply enough power.  Even if it's an Apple power adapter, it may be defective.

     

    If it charges properly from your USB port on computer, it is likely that there is nothing wrong with your iPod.  Maybe you can go back to that store (with your nano and the adapter you bought there) and ask if you can try charging from one of the power adapters they have for their display models.  If it works, tell them the one you bought from them seems to be defective.

  • 2. Re: IPOD nano charger issue
    DhanapalS Level 1 Level 1 (0 points)

    Thanks Kenichi.

    Apple service ***** in Chennai. India. Now they are telling some junk reason for this issue. Seems i have wasted money in buying faulty apple device. .. i wont buy any apple product again..