HT203180: If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV

Learn about If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
electricfanboy

Q: i can't seem to transfer videos to iTunes.

i can't seem to transfer videos to iTunes. When I try to drag one or transfer the file manually, there's no message that appears (for an error) nor a video appears in the movie tab. I can't even directly sync a video to my iPod 4th gen. A message pop ups tat the video can't be played on my iPod. I already converted the video to .mp4 and .mov.

iPod touch, iOS 5.1.1

Posted on Aug 6, 2012 1:54 AM

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Q: i can't seem to transfer videos to iTunes.

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  • by damnchow,

    damnchow damnchow Aug 10, 2012 5:06 PM in response to electricfanboy
    Level 1 (0 points)
    Aug 10, 2012 5:06 PM in response to electricfanboy

    I had this problem today. Couldn't drag and drop any compatible videos from my Win7 folder into my iPad sync area. At first I was getting the unable to play becaue not compatible message, then updated itunes to current version, now it won't even let me execute a drop, gives me the strike out circle mouse icon. These videos were previously sync'd to my ipad, so I know they're compatible. I was able to add them to the iTunes library through the file menu and then move them to the iPad (new iPad). So weird.