Currently Being ModeratedAug 10, 2012 5:34 PM (in response to buddho)
Given that you're on XP, we'd better try the following document:
Currently Being ModeratedAug 11, 2012 2:09 PM (in response to b noir)
Thank you for your quick reply. Unfortunately this did not solve the problem. I did find that if I used the autofill, it will load my Itunes music onto my IPod. So until I get this fixed, I can at least use this to upload new music.