Skip navigation

magic mouse connection lost

6700 Views 11 Replies Latest reply: May 22, 2013 11:21 AM by Bette Gardner RSS
lorkon Calculating status...
Currently Being Moderated
Aug 10, 2012 8:16 AM

I have tried several suggested fixes for losing magic mouse connection.  I still lose connection.  Why is this happening and how can I fix it once and for all?

iMac (27-inch Mid 2011), Mac OS X (10.7.4)
  • Barry Hemphill Level 7 Level 7 (33,210 points)
    Currently Being Moderated
    Aug 10, 2012 2:10 PM (in response to lorkon)

    Hello:

     

    Try making the mouse a favorite.

     

    Barry

    iMac, OS X Mountain Lion, 4 GB memory,DSL, Airport Express
  • Barry Hemphill Level 7 Level 7 (33,210 points)
    Currently Being Moderated
    Aug 10, 2012 8:43 PM (in response to lorkon)

    May or may not help, but try resetting the PRAM and SMC.

     

    Barry

    iMac, OS X Mountain Lion, 4 GB memory,DSL, Airport Express
  • ChrissyP69 Calculating status...
    Currently Being Moderated
    Aug 12, 2012 12:53 AM (in response to lorkon)

    Hi have you checked that the batteries arnt going flat?

  • Qida Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 13, 2012 8:46 PM (in response to lorkon)

    Check the size of your battery.

     

    Thou the size is AA, they are slightly physically different in size!

     

    I have being using Energizer recharge battery for a long time.. then i switch to a cheap set of batteries recently.. then the disconnection starts!.. And when i compare the size of the batteries side by side.. the energizer battery is indeed that much bigger.

  • Mike_Scott Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2012 7:41 PM (in response to Barry Hemphill)

    Hi Barry.  I'm having the same problem as lorkon with constant disconnects.  I did as you suggested making magic mouse a bluetooth favorite.  I would like to follow your advice on resetting PRAM and SMC, but I don't have a clue what either of those acronyms stand for (except SMC stands for Southern Methodist Church, but I'm guessing that is not what you mean).

  • Barry Hemphill Level 7 Level 7 (33,210 points)
    Currently Being Moderated
    Aug 30, 2012 1:19 AM (in response to Mike_Scott)

    LOL@ Mike!    You are correct.

     

    SMC=system management controller reset like this:

     

    http://support.apple.com/kb/HT3964

     

    PRAM=parameter random access memory reset like this:

     

    http://support.apple.com/kb/HT1379

     

    Barry 

    iMac, OS X Mountain Lion (10.8.1), 4 GB memory,DSL, Airport Express
  • Mike_Scott Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 30, 2012 11:44 PM (in response to Barry Hemphill)

    Thanks Barry! I reset the PRAM first and so far no magic mouse connection losses!  I appreciate your reply

  • leonfromalexandria Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 18, 2013 6:11 AM (in response to Mike_Scott)

    This is a FWIW comment.  I have a Garmin GPS device that I wear on my wrist.  It fits on a charger that gets its power from a USB port on my Mac Pro tower.  Normally, I let the display go to sleep but keep the computer, itself, awake.  If I first touch the magic mouse when I return, all is well.  If I plug in the watch first, the mouse connection is gone.  Sometimes it seems to happen when I have not used the mouse for a while and then I plug in the Garmin watch.  Once I loose a connection, I have to shut down and turn off power to the computer and then restart to get things to work.  It could have something to do with the power system as the Garmin watch draws power from the computer.  I would recommend that if there is much delay since last using a computer, click the mouse first before anything else.  YMMV.

  • Bette Gardner Calculating status...
    Currently Being Moderated
    May 22, 2013 11:21 AM (in response to leonfromalexandria)

    Leon's suggestion worked for me - I use a cinema display powered by connection with my PowerBook. Had this problem after 3 days away, when my magic mouse had not been used. Unplugged anything that was attached and drawing power, and the bluetooth connection with the mouse was easily reestablished, then reconnected the display and some other things and the mouse remained connected and working. Thanks!

Actions

More Like This

  • Retrieving data ...

Related Articles

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.