1 2 3 Previous Next 36 Replies Latest reply: Aug 12, 2012 1:37 AM by roam Go to original post
  • 30. Re: access privileges issue
    roam Level 6 Level 6 (13,545 points)

    How disappointing!

    Let's go back.

    If you insert an Audio CD, does iTunes open up?

    Then at the bottom there is Import CD* and so clicking on it it starts copying into iTunes?

     

    If you are doing it in another way, could you describe, the process you are doing when you get this access error?

     

    *I'm using iTunes9

  • 31. Re: access privileges issue
    jackwell Level 1 Level 1 (0 points)

    Thanks for the detailed response, unfortunately this didn't work :/

  • 32. Re: access privileges issue
    Linc Davis Level 10 Level 10 (118,030 points)

    Back up all data now. Before proceeding, you must be sure you can restore your data to its present state

     

    Step 1

    Launch the Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.

    Drag or copy — do not type — the following line into the Terminal window, then press return:

    chmod -R -N ~

    The command will take a noticeable amount of time to run. When a new line ending in a dollar sign ($) appears below what you entered, it’s done. You may see a few error messages about an “invalid argument” while the command is running. You can ignore those. If you get an error message with the words “Permission denied,” enter this:

    sudo !!

    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.

    Step 2

    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.

    When the OS X Utilities screen appears, select Utilities Terminal from the menu bar. A text window opens.

    In the Terminal window, type this:

    resetpassword

    That's one word with no spaces. Then press return. A Reset Password window opens. You’re not going to reset a password.

    Select your boot volume if not already selected.

    Select your username from the menu labeled Select the user account if not already selected.

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

    Select  Restart from the menu bar.

  • 33. Re: access privileges issue
    jackwell Level 1 Level 1 (0 points)

    ok when i try to import a CD it says: "you dont have write access for your itunes media folder or a folder within it. to change permissions.........." i checked and it's at read and write

  • 34. Re: access privileges issue
    jackwell Level 1 Level 1 (0 points)

    It won't let me sync my ipod either. This is getting really annoying

  • 35. Re: access privileges issue
    roam Level 6 Level 6 (13,545 points)

    I found a reference to that phrase "you dont have write access for your itunes media folder or a folder within it. to change permissions" which concerns commerce at the itunes store.

     

    Have a look at this link to see if you have a Sharing folder existing.

     

    google this link

    http://support.apple.com/kb/ts1277

     

    In the link you will need to click on the triangles to reveal the instructions if you need to follow them.

     

    Here is a copy and paste of it.

    iTunes: Missing folder or incorrect permissions may prevent authorization

     

    Products Affected

    Mac OS X 10.4, Mac OS X 10.5, Mac OS X 10.6, Windows 7, Windows Vista, Windows XP, iTunes

     

    Symptoms

    With Mac OS X, the Shared folder is required to authorize your iTunes Store purchases. With Windows the iTunes folder is also required. If either of these folders are missing or have incorrect folder permissions, you may notice one of the following symptoms:

    • You are unable to complete a purchase from the iTunes Store.
    • You cannot play content you purchased from the iTunes Store.
    • An alert appears with the following text:
      "There was an error storing your authorization information on this computer. The required directory was not found or has a permission error."

    Resolution

    Collapse All Sections | Expand All Sections

    Mac OS X

     

    1. Log in to your computer using an administrator account.
    2. In the Finder, choose Go to Folder from the Go  menu.
    3. Type: "/Users" (without quotes) and click Go.

    If the Shared folder exists

    1. Open Terminal (found in /Applications/Utilities).

      Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.

    2. Depending on which version of Mac OS X you have, this step will vary:
      • On Mac OS X v10.5.8 and earlier, type: sudo chmod -R 777 /Users/Shared
      • On Mac OS X v10.6 or later, type: sudo chmod -R 1777 /Users/Shared
    3. Press Return.
    4. Quit Terminal.

    If the Shared folder does not exist

    The following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions.

    1. Open Terminal (found in /Applications/Utilities).

      Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.

    2. Type or copy and paste the following command into the Terminal window: sudo mkdir -p /Users/Shared/
    3. Press Return.
    4. Enter your administrator account password when prompted, then press Return.
    5. Depending on which version of Mac OS X you have, this step will vary:
      • On Mac OS X v10.5.8 and earlier, type: sudo chmod 777 /Users/Shared
      • On Mac OS X v10.6 or later, type: sudo chmod 1777 /Users/Shared
    6. Press Return.
    7. Quit Terminal.

     

     

     

    Message was edited by: roam

  • 36. Re: access privileges issue
    roam Level 6 Level 6 (13,545 points)

    check back to the topic, I pasted the article because the link did not work.

1 2 3 Previous Next