mjbentoc

Q: Superdrive fail after Mountain Lion Installation?

I have a Macbook Pro early 2008 2.4 Intel Core 2 Duo, 4GB ram 667 MHz, GeForce 8600M GT 256MB, HDD500GB 7200 rpm.

The superdrive was working just great with OSX Lion, I've upgradded to Mountain Lion and it stopped working.

 

It try to read the disks and after 5 to 10 seconds after it ejects it. It doesn't matter if it it a CD or a DVD or if it ir empty or a original music CD. It simply ejects every type of media.

 

Did this happened with anyone?

 

I've tried to downgrade to Lion again but I only have Lion in DVD to make a clean intall but the superdrive doesn´t accept it. I don't know what else to do.

 

Can somebody help me?

MacBook Pro, OS X Mountain Lion

Posted on Jul 28, 2012 1:24 PM

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Q: Superdrive fail after Mountain Lion Installation?

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  • by Lord Of The Weirdos,

    Lord Of The Weirdos Lord Of The Weirdos Aug 10, 2012 4:28 AM in response to Paul.Urmston
    Level 1 (75 points)
    Aug 10, 2012 4:28 AM in response to Paul.Urmston

    I had that same problem on a Mac Mini I used to own.  I rarely used the Superdrive.  Had the machine for about 1.5 years, when to use the drive for the 1st time in 8 months and it would spit out any disc that wasn't store bought.  No OS change was done or anything.  The drive just failed out of no where without a warning.

  • by JustPerfect,

    JustPerfect JustPerfect Aug 10, 2012 6:17 AM in response to Lord Of The Weirdos
    Level 1 (5 points)
    Mac OS X
    Aug 10, 2012 6:17 AM in response to Lord Of The Weirdos

    PC running Linux is something that looks like it might make the short list for my next choice. I haven't even OWNED a PC for eight years, but I get frustrated. I have to say, though: Apple customer sevice has been beyond amazing. They've replaced an MBP of mine  in the past, based upon its two-year service record. They have accommodated every request that I've made, and replaced an iPhone that I'd dropped in the toilet when I told them that at the time I called to cancel the Apple Care plan on the phone. That, and I tend to think that hardware quality is a dice-roll throuought the tech sector--and Apple's people have always been GREAT for me. They've earned my loyalty, and I like their OSes.

  • by edisc,

    edisc edisc Aug 10, 2012 9:34 AM in response to Lord Of The Weirdos
    Level 1 (0 points)
    Aug 10, 2012 9:34 AM in response to Lord Of The Weirdos

    I'm using it on my Mac Mini and it worked perfect hours before the install of ML.  This is not a hardware issue, it has to be software related.

  • by Grant_Y,

    Grant_Y Grant_Y Aug 10, 2012 10:19 AM in response to mjbentoc
    Level 1 (4 points)
    Mac OS X
    Aug 10, 2012 10:19 AM in response to mjbentoc

    Same basic problem on a 15" MB Pro 4,1 -- 2.5Ghz  I can read DVD's ok (well, so far), but get a "device not supported" error if I try to burn.

  • by GarageMonkey,

    GarageMonkey GarageMonkey Aug 11, 2012 4:24 AM in response to mjbentoc
    Level 1 (0 points)
    Aug 11, 2012 4:24 AM in response to mjbentoc

    Add me to the list. Just tried to install iWork from the DVD and all I get is a repeated speeding up, some clicking, then a slowing down of the DVD RPM, over and over, it won't even let me eject for a couple minutes before it pops up as "empty media" asking if I want to burn a DVD.

     

    I have a mid-2009 MBP.

  • by us2,

    us2 us2 Aug 12, 2012 3:34 AM in response to mjbentoc
    Level 1 (0 points)
    Aug 12, 2012 3:34 AM in response to mjbentoc

    Same here, burned a disk using toast one hour before updating to Mountain Lion on my late 2009 MacBook Pro, guess what, after clean install the superdrive is dead, wont even take a disk!

     

    Strange this, as the say, the bear s***ts in the woods, well i truly believe that mountain lion has just craped on my MBP!

     

    If anyone finds an answer please post asap

  • by Sam0329,

    Sam0329 Sam0329 Aug 13, 2012 7:50 AM in response to mjbentoc
    Level 1 (0 points)
    Aug 13, 2012 7:50 AM in response to mjbentoc

    I have the same issue. Any solution yet?

  • by tony92532,

    tony92532 tony92532 Aug 14, 2012 12:03 PM in response to mjbentoc
    Level 1 (0 points)
    Aug 14, 2012 12:03 PM in response to mjbentoc

    I took my MBP in for diagnostic at the Apple Store along with the superdrive.  The external drive did not function with my own mac or theirs, but when I used their superdrive it worked like a charm.  The issue has something to do with the upgrade basically bricking the superdrive.  They are replacing my superdrive because it was just shy of a year old.  It appears not to be a software issue at all.  The upgrade basically killed my superdrive.  Weird.

  • by tony92532,

    tony92532 tony92532 Aug 16, 2012 12:53 PM in response to mjbentoc
    Level 1 (0 points)
    Aug 16, 2012 12:53 PM in response to mjbentoc

    Now that my problem is completely resolved I just want to wrap it nicely here.  I have a 2010 Mac Mini Server that I upgraded to ML as well as a 2012 MBP that I ugraded at the same time.  My superdrive worked great prior to the upgrade.  I struggled to try to fix it myself only to give up and finally (pull over and ask for directions - nod to my wife there) call customer service because my MBP is new.  They had me trouble shoot the problem over the phone to no avail.  I had to make an appointment to go in for diagnostic.  It was quickly determined that it was the old drive when he tried it in their computer and got nothing.  Then tried their superdrive in my machine and it worked great.  They replaced my superdrive under the MBP warranty.  I brought it home.  Connected it to the mac mini and able to remote the MBP to the drive without a problem.  That is how it all went down.  Hope this helps someone resolve their issue.

  • by Smourt,

    Smourt Smourt Aug 19, 2012 11:27 AM in response to mjbentoc
    Level 1 (0 points)
    Aug 19, 2012 11:27 AM in response to mjbentoc

    Just installed Mountain Lion and my internal superdrive is no longer working.  Has Apple got a solution to this problem yet? Anyone else been able to resolve this issue?

  • by mjbentoc,

    mjbentoc mjbentoc Aug 20, 2012 9:53 AM in response to Smourt
    Level 1 (0 points)
    Aug 20, 2012 9:53 AM in response to Smourt

    It seems that Apple is assuming that this is a Hardware problem. For the ones that are still in the warranty period it's OK, but for the other ones like me it's a big problem.

     

    I know for a fact that ML riuned my superdrive and I know that Aple should solve my problem, but it seems that is not going to happen.

     

    If in a month apple doesn't give a solution for this problem, this MBP is the last Apple machine I bought.

  • by Kims Apple,

    Kims Apple Kims Apple Aug 26, 2012 6:17 AM in response to mjbentoc
    Level 1 (0 points)
    Aug 26, 2012 6:17 AM in response to mjbentoc

    After I clean-installed my mac mini of 2009,

    I found that I have the same problem while I was trying to burn cd/dvd with toast and itunes.

    It is really a big problem, and Apple should treat this immediately.

    Probably, Apple have not thought this problem when they designed new mac series those are mostly do not have internal cd/dvd roms. For just in case, I attempted update os but there was nothing to solve this problem.

    This is so...annoying to me. 

  • by Smourt,

    Smourt Smourt Aug 28, 2012 11:37 AM in response to mjbentoc
    Level 1 (0 points)
    Aug 28, 2012 11:37 AM in response to mjbentoc

    Hi All

     

    Apple have released an update 10.8.1 http://support.apple.com/kb/DL1571

    I have installed it and it fixed my superdrive issues. 

     

    Not sure if this is the fix for all superdrive issues.

     

    Good luck

  • by koalacanth,

    koalacanth koalacanth Sep 4, 2012 1:42 PM in response to Smourt
    Level 1 (0 points)
    Sep 4, 2012 1:42 PM in response to Smourt

    I have a mid 2010 mini and the update did not resolve the problem for me.

  • by mjbentoc,

    mjbentoc mjbentoc Sep 4, 2012 3:25 PM in response to koalacanth
    Level 1 (0 points)
    Sep 4, 2012 3:25 PM in response to koalacanth

    Same for me. My Early 2008 MBP superdrive still not working after the Update.

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