HT1435: iPod: About the battery charge status iconLearn about iPod: About the battery charge status icon
HT1435 when i turn on my ipod (idontknowwhatkindofipodis) a message appear, it said "contact with www.apple.com/support/ipod
Currently Being ModeratedHT1435 Re: when i turn on my ipod (idontknowwhatkindofipodis) a message appear, it said "contact with www.apple.com/support/ipodAug 13, 2012 2:14 PM (in response to KmigueL)
Where did you receive this message about contacting Apple support? Was this on the iPod's display? What it a sad face icon as seen in this article?
With the iPod still connected, have you tried a hard reset? To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Are you plugging the iPod into a high powered USB 2.0 port and not a USB hub?