Q: Malware pop-ups won't go away!
Help - a couple of pop-ups appeared when I typed in Facebook address wrong, now I can't get rid of them, Safari won't let me close it down, and Shutdown doesn't work, saying Safari hasn't allowed it to, until I quit Safari, which I can't. What to do?!
MacBook Air (11-INCH, MID 2011)
Posted on Aug 12, 2012 1:40 PM
It sounds like you simply stumbled onto a dodgy site that is using pop-ups to prevent you from leaving their site and Safari from quitting. Press command-option-esc, select Safari and click the Force Quit button. Then, when re-opening Safari, hold down the shift key to prevent it from trying to re-load the site(s) that were open when it quit.
You do need to update your machine as soon as possible, as 10.7.2 is vulnerable to some malware, if you have Java installed. Just choose Software Update from the Apple menu and let it install everything that comes up.
For more information about the malware that can affect Macs and how to protect yourself, see my Mac Malware Guide.
Posted on Aug 13, 2012 7:34 AM