WHardy

Q: iPhone iOS5 Personal Hotspot error solution - Intel 6300 WiFi chips

So this is not so much a question, but a resolution to a problem that has been driving me crazy for weeks.  Obviously this doesn't apply to everyone, but it applied to our orginization so I wanted to share the knowledge.

 

We use Dell Latitude's in our enterprise, and many of our laptop users (6320 model - with the Intel 6300 Ultimate Centrino WiFi chip) were complaining that Wi-Fi hotspot tethering was not functioning with their laptop.  It would connect, and immediately disconnect, regardless of if we used Intel's ProSet software or having Windows manage wireless.  I tried rebooting the phone, laptop, flipping settings left and right.  FINALLY I discovered the solution.

 

The 6300 wireless chipset error's out connecting to an SSID that has an apostrophe in the name.  By default all iPhones name themselves "So and So's iPhone".  Which means by default, most users will have an apostrophe in their SSID when using WiFi tethering.  I had the user plug their phone into their laptop, went into iTunes, changed the name of the phone (on the left side just left click once on the name of the phone) to something without an apostrophe.  Tried it again and it works.  Hope I have helped some of you out there!

Posted on Jun 22, 2012 6:31 AM

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Q: iPhone iOS5 Personal Hotspot error solution - Intel 6300 WiFi chips

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  • by mpk123,

    mpk123 mpk123 Jul 15, 2012 3:52 PM in response to WHardy
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    Jul 15, 2012 3:52 PM in response to WHardy

    Q: does your solution work for WiFi Hotspots or tethering. I tried this step some time ago as I too thought it might be the problem...but the problem persists for me (and my Dell Latitude E6420) if trying to use Hotspot via WiFi. Will have to keep looking for solutions..not much around on this problem - is it just confined to Dells?

  • by WHardy,

    WHardy WHardy Jul 17, 2012 6:53 AM in response to mpk123
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    Jul 17, 2012 6:53 AM in response to mpk123

    mpk,

     

    From what I could tell it was the Wi-Fi hotspot feature.  I believe tethering with the cord still worked.  It's hard to say what it is confined to, I agree, I haven't found much about it. Perhaps because not many people use the tethering option with latitude?  Hard to say if it's a Dell+Intel chipset problem or an Intel chipset issue alone.  Sorry I can't be of more assistance, I know how frustrating it can be!

  • by ripatti,

    ripatti ripatti Aug 14, 2012 4:29 AM in response to WHardy
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    Aug 14, 2012 4:29 AM in response to WHardy

    I have similar problem with the old Asus A6V laptop, that has Intel Proset/Wireless Wifi Adapter. Updating drivers and the Intel Wireless application did not solve the problem. Apostrophe was not the source of the problem either.

     

    Any solution would be highly welcome!

  • by krazykize,

    krazykize krazykize Jan 2, 2013 12:12 PM in response to ripatti
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    Jan 2, 2013 12:12 PM in response to ripatti

    I turned off Windows Firewall and Hotspot Connected

  • by TuanAnhTruong,

    TuanAnhTruong TuanAnhTruong Mar 9, 2014 9:55 PM in response to WHardy
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    iCloud
    Mar 9, 2014 9:55 PM in response to WHardy

    I have a problem with WiFi hotspots in my iphone 5, I can't use wifi tether too between iphone and mac using 3g. It doesn't work on my macbook pro retina 13 late 2013. (I read all the guide)

  • by ee1174,

    ee1174 ee1174 Nov 14, 2014 12:01 PM in response to WHardy
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    Nov 14, 2014 12:01 PM in response to WHardy

    THIS HELPED ME OUT SO MUCH!!! That issue was completely driving me crazy! Thanks for your help - I would have never figured this out =)

     

    EE

  • by EJF2911,

    EJF2911 EJF2911 Sep 14, 2015 11:34 AM in response to WHardy
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    Sep 14, 2015 11:34 AM in response to WHardy

    Thank you! Solved a very baffling problem for me!