Q: Where are my songs and why won't my iPod turn on?!

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abclark22

Level 1 (0 points)

Q: Where are my songs and why won't my iPod turn on?!

I have two questions.

First, my apple ID has been the same since I was in college. HOwever, the computer I used in college that had my 2000plus songs on it has died. Why are my songs not in my iTunes when I log in under my same ID and how can I get them?

Second, my iPod will not turn on or even be awknowledged by iTUnes when I plug it in. It will start with the apple sign but then go to a sad robot iPod that says "apple.com/support/ipod" which I have been to and the tips didn't work. Keep in mind I have a very old version on my iPod because before my computer died, it lost the ablility to connect to the internet.

Please help!

iPod classic, I don't know what operating system

Posted on Aug 15, 2012 2:11 PM

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Q: Where are my songs and why won't my iPod turn on?!

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by planb77,

planb77 Aug 15, 2012 2:41 PM in response to abclark22
Level 7 (32,341 points)

Aug 15, 2012 2:41 PM in response to abclark22

Why are my songs not in my iTunes when I log in under my same ID and how can I get them?

Why would they be? You didn't back them up anywhere and iTunes does automatically redownload them to new library once you have authorized it. You can redownload most iTunes purchases again at no cost using the instructions in this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

As for the error message on your iPod, it sounds like it's hard drive is dying. See this Apple support document for more information.
iPod displays a sad iPod icon

You may also want to take a look at the extensive post from Mitch 751 from more potential solutions/fixes.
https://discussions.apple.com/thread/480759?start=0&tstart=0

B-rock
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