mmjanssen

Q: Can't install Airport Utility 5.6

I can't install Airport Utility 5.6. which I need in order to set up my Airport Express, 2 Gen

My operating system is OS X 10.8.

ANy ideas?

thanks

iMac, OS X Mountain Lion

Posted on Aug 17, 2012 9:12 AM

Close

Q: Can't install Airport Utility 5.6

  • All replies
  • Helpful answers

  • by Bob Timmons,

    Bob Timmons Bob Timmons Aug 17, 2012 9:31 AM in response to mmjanssen
    Level 10 (105,268 points)
    Wireless
    Aug 17, 2012 9:31 AM in response to mmjanssen

    AirPort Utility 6.1, which is included with Mountain Lion will configure the 2nd Generation AirPort Express just fine.

     

    You would only need AirPort Utilty 5.6 if you had a much older "b/g" Express....the model that came before the 1st Generation Express.

  • by mmjanssen,

    mmjanssen mmjanssen Aug 17, 2012 9:58 AM in response to Bob Timmons
    Level 1 (0 points)
    Aug 17, 2012 9:58 AM in response to Bob Timmons

    thanks Bob

    than I might have an older version of the Airport Express. It doesn't work with 6.1. and tells me to install 5.6 which also doesn't work

    Michael

  • by Bob Timmons,Solvedanswer

    Bob Timmons Bob Timmons Aug 17, 2012 10:24 AM in response to mmjanssen
    Level 10 (105,268 points)
    Wireless
    Aug 17, 2012 10:24 AM in response to mmjanssen

    The 2nd Generation Express was introduced mid-June this year, so if you purchased your Express before that time, you either have a 1st Generation Express, or an even older model that did not use the "Generation" nomenclature.

     

    Please check the label on the side of the Express and look for the Model No. 

     

    If you have the "old" version, you will see Model No A1084 or A1088.

     

    If you have the 1st Generation Express, the Model No will be A1264.

     

    If you do have the older version of the Express, unfortunately Apple will not allow you to install AirPort Utility 5.6 on your Mountain Lion machine. In other words, the "older" versions of the Express are no longer supported in Mountain Lion. 

     

    There are some "unofficial" or "unsupported" ways to do this....with no guarantees....so I am not sure whether you want to contact Apple Support or an Apple Store to see if Apple plans to introduce AirPort Utility 5.6 for Mountain Lion, or whether you want to try an unsupported procedure to see if it might work.

  • by mmjanssen,

    mmjanssen mmjanssen Aug 17, 2012 11:05 AM in response to Bob Timmons
    Level 1 (0 points)
    Aug 17, 2012 11:05 AM in response to Bob Timmons

    thanks very much, Bob