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Q: ichat problems

I got my macbook pro about 3 days ago, and I've been trying to get my ichat to work. I added my friend and whenever she tries to call me i never get a call , but the green camera light always turns on. Then, when i try calling her, she gets it but it doesnt load. HELP PLZ. I've tried everything and im getting very annoyed by thiss....

Posted on Jun 20, 2012 11:47 AM

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Q: ichat problems

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 7, 2012 1:15 PM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 7, 2012 1:15 PM in response to rbzhelpme

    Hi,

     

    IMAgent is a Support App.

    This means it is in the System Side of the Computers filing system rather than being in Applications or Utilities.

     

    Navigate in the Firewall to the Hard Drive icon/System/Library/Frameworks/IMCore

    The IMAgent app is in here.

     

    Technically the Firewall should ask you to add this when you startup the computer.

    Having said that some "System" things that are Called by other apps are some times added automatically.

     

     

     

     


    9:15 PM      Tuesday; August 7, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 8, 2012 3:28 AM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 8, 2012 3:28 AM in response to Ralph Johns (UK)

    I ccouldn't find the Hard Drive icon in the firewall settings ( next to the list or that page ) Where can I find it? Is this supposed to fix my problem?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 8, 2012 12:29 PM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 8, 2012 12:29 PM in response to rbzhelpme

    HI,

     

    My fault.

     

    I was describing how to Find the File then realising that it could be navigated to in the Firewall

     

    It need you to do this:-

    System Preferences
    Uploaded with Skitch!

     


    8:29 PM      Wednesday; August 8, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 9, 2012 1:54 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 9, 2012 1:54 PM in response to Ralph Johns (UK)

    I did this but it is still not working, anything else?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 9, 2012 1:59 PM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 9, 2012 1:59 PM in response to rbzhelpme

    hi,

     

    Start up the computer using Safe Mode

    Once it has fully launched this way, Restart the computer.

     

     


    9:59 PM      Thursday; August 9, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 9, 2012 2:16 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 9, 2012 2:16 PM in response to Ralph Johns (UK)

    I safe booted it logged into my acount and then restarded, did I have to restart in the menu with all the usernames?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 9, 2012 2:19 PM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 9, 2012 2:19 PM in response to rbzhelpme

    Hi,

     

    You just needed to Restart using the option in the Apple Icon Menu top Left of the menu bar.

     

     

     

     


    10:19 PM      Thursday; August 9, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 9, 2012 2:27 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 9, 2012 2:27 PM in response to Ralph Johns (UK)

    That is what I did. So what now? thank you for youre help so far

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 11, 2012 12:56 PM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 11, 2012 12:56 PM in response to rbzhelpme

    HI,

     

    In iChat > Preferences > Video section go to the Bandwidth Limit drop down and set the speed to 500kbps

     


    8:56 PM      Saturday; August 11, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 12, 2012 4:57 AM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 12, 2012 4:57 AM in response to Ralph Johns (UK)

    I did this, anything else? When I tried vcing with my friend he told me it said that the person he is trying to vc with (me) doesnt have a camera.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 12, 2012 11:17 AM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 12, 2012 11:17 AM in response to rbzhelpme

    HI,

     

    If the Buddy can't see you as having a camera then go to the Video Menu of the app.

    Depending on version it will have either Camera Enabled or Video Chat Enabled and this should be ticked.

    Same for Audio/Microphone Enabled.

     

    Also go to the View menu and tick the Show items for Video and Audio as this makes the green icons appear in th Buddy list for you Buddies and can also effect what Buddies see as your capabilities.

     

     

     

     


    7:17 PM      Sunday; August 12, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 12, 2012 2:24 PM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 12, 2012 2:24 PM in response to Ralph Johns (UK)

    Where is the View menu?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 13, 2012 11:56 AM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 13, 2012 11:56 AM in response to rbzhelpme

    Hi,

     

    Where it has always been

    View Menu
    Uploaded with Skitch!

     


    7:56 PM      Monday; August 13, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by rbzhelpme,

    rbzhelpme rbzhelpme Aug 17, 2012 4:14 AM in response to Ralph Johns (UK)
    Level 1 (2 points)
    Aug 17, 2012 4:14 AM in response to Ralph Johns (UK)

    It was already on, what now?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 17, 2012 12:28 PM in response to rbzhelpme
    Level 9 (73,279 points)
    Applications
    Aug 17, 2012 12:28 PM in response to rbzhelpme

    HI,

     

    If this is an @Mac.com ending Name or an AIM name can you go to this page and Log in ?

    https://settings.aim.com/

     

    This may tell you that your "Account" (Screen Name) has been Suspended due to "Unusual Activity".

     

     


    8:28 PM      Friday; August 17, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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