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Charger

412 Views 7 Replies Latest reply: Aug 17, 2012 2:12 PM by pabev RSS
pabev Calculating status...
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Aug 17, 2012 1:17 PM

My iPad charger doesn't seem to be working.  It's only 2 weeks old.

iPad, iOS 5.1.1, 16GB
  • deggie Level 8 Level 8 (44,840 points)
    Currently Being Moderated
    Aug 17, 2012 1:21 PM (in response to pabev)

    It's under warranty, get it replaced by Apple.

  • deggie Level 8 Level 8 (44,840 points)
    Currently Being Moderated
    Aug 17, 2012 1:32 PM (in response to pabev)

    You can try a different outlet. Is it the cable or charger that isn't working.

     

    No, it isn't the same as the charger for your Mac.

  • deggie Level 8 Level 8 (44,840 points)
    Currently Being Moderated
    Aug 17, 2012 1:39 PM (in response to pabev)

    Then it must be the charger or the outlet.

  • arodecap Level 2 Level 2 (215 points)
    Currently Being Moderated
    Aug 17, 2012 1:47 PM (in response to pabev)

    It could be the adapter that goes into the wall;

     

    Apple will replace the charging cord and adapter; Call 1-800-MY-APPLE or go to a local Apple Retail Store.

     

    You could also try the following:

     

    1. Hold Home and Sleep/Wake buttons at the same time;

    2. Wait for the Apple logo to appear (ignore the slide to Power Off option)

    3. Let go of the buttons when you see Apple on the screen

    4. Allow iPhone to reboot;

    If that doesn't work; you will have to try a restore in iTunes;

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