TS3474: iPod nano (6th generation): Hardware troubleshooting

Learn about iPod nano (6th generation): Hardware troubleshooting
bionic_hip
Level 1 (0 points)

Q: My volume down button does not seem to be working.  Any suggestions?

My volume down button does not seem to be working on my 6th generation Nano.  Any suggestions?

iPod nano, Windows 2000

Posted on Aug 17, 2012 3:50 PM

Close
bionic_hip

Q: My volume down button does not seem to be working.  Any suggestions?

  • All replies
  • Helpful answers

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Aug 17, 2012 5:27 PM in response to bionic_hip
    Level 8 (39,593 points)
    Mac OS X
    Aug 17, 2012 5:27 PM in response to bionic_hip

    If you have not already, Reset the iPod

     

    http://support.apple.com/kb/HT1320

     

    This will restart the iPod (not erase it).  If that does not help, you may want to do a Restore on the iPod in iTunes.  Select the iPod in the iTunes sidebar, under DEVICES.  Over to the right, go to the Summary tab.  The Restore button is there.  This will erase the iPod, re-install its software, and set to to default settings.  If there was some software or settings glitch causing the problem, a Restore should fix it.

     

    If the problem still recurs, the cause is likely to be a hardware problem.  If your nano is less than one-year old, you should have it looked at under warranty.