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ClamXav uninstall

3236 Views 7 Replies Latest reply: Dec 9, 2012 2:14 PM by SergioZ RSS
Vince H Calculating status...
Currently Being Moderated
May 25, 2012 6:50 PM

In uninstalling ClamXav the final step is to drag the engine uninstaller to the trash and empty it. A warning pops up saying I don't have sufficient privileges to empty the trash, therefore I can't complete the procedure and leaving me without AV protection. Otherwise emptying the trash still works.

iMac, Mac OS X (10.4.4)
  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    May 25, 2012 8:57 PM (in response to Vince H)

    Vince H wrote:

     

    In uninstalling ClamXav the final step is to drag the engine uninstaller to the trash and empty it. A warning pops up saying I don't have sufficient privileges to empty the trash, therefore I can't complete the procedure and leaving me without AV protection. Otherwise emptying the trash still works.

    Did you copy the "ClamAV Engine REMOVER" script to your hard drive or run it from the mounted .dmg file? You cannot delete any files from the .dmg window. Just ignore it and eject the ClamXav image window.

     

    I don't understand what you mean by "leaving me without AV protection"?

  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    May 30, 2012 1:04 AM (in response to Vince H)

    Vince H wrote:

     

    What is the ClamXav image window and how do I eject it?

    It's the Window you get in the Finder when you double-click on ClamXav_2.2.x.dmg that looks like this:Picture 6.png

    You cannot trash anything in this window. To eject it, if you have DEVICES displayed in the left column of a Finder window, click on the eject icon to the right of "ClamXav". If you have logged out or restarted since you mounted this, it will already be ejected.

    Since I ran the uninstaller I have no AntiVirus protection.

     

    Now I just want to get rid of the remaining vestiges of ClamXav so I can install an update without any conflicts with the old version of Clam.

    The correct way to update an old version of ClamXav is to open the ClamXav application and choose  "Check for  ClamXav Updates..." from the ClamXav menu. That will allow you to download and update the application automatically and would have replaced the engine for you.

     

    Since you have already removed the engine, then all you need to do is drag the new application to your Applications folder and launch it so that it can re-install the engine. There won't be any conflicts.

  • SergioZ Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 19, 2012 8:10 AM (in response to MadMacs0)

    Hi Folks,

     

    I had before ClamXav as antivirus, removed it uncorrectly by only deleting the program and have now the issue that the engine is still active and takes a lot of CPU / Memory.

     

    I downloaded the engine remover script from ClamXav, put it on my harddrive, ran it from there, rebooted but the clamd is still active and using most of my memory. I don´t know any more what to do ...

     

    Any idea?

     

    Thanks

  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    Aug 19, 2012 12:13 PM (in response to SergioZ)

    First let me introduce you to the ClamXav Forum where you will find a lot of info and usually receive faster response to any questions you may have.

    SergioZ wrote:

     

    I had before ClamXav as antivirus, removed it uncorrectly by only deleting the program and have now the issue that the engine is still active and takes a lot of CPU / Memory.

     

    I downloaded the engine remover script from ClamXav, put it on my harddrive, ran it from there, rebooted but the clamd is still active and using most of my memory.

    That's usually the sign of having another ClamAV scanning engine installed by another app, so I'll start by asking if any of these sound familiar:

    • Mountain Lion Cache Cleaner (aka Lion/Snow Leopard/Leopard/Panther Cache Cleaner)
    • ProtectMac
    • OITC ClamAV®
    • Mac OS X Server

     

    If not, then grab a copy of EasyFind or Find Any File if you already have it and search for "clamd" without the quotes. Come back an let me know the path to anything it finds.

     

    Your profile doesn't say what system you are running and you are in the Tiger forum, but I see you also posted to the Mountain Lion forum, so I take it that's what you are using. I also see you are having issues with deleting apps from the AppStore, so I want to make certain that I know exactly what version of ClamXav you started with here and whether it was downloaded from the site where you got the engine remover script or from the AppStore. I do not believe clamd is used at all by the AppStore version.

  • MadMacs0 Level 4 Level 4 (3,315 points)
    Currently Being Moderated
    Aug 19, 2012 12:22 PM (in response to SergioZ)

    Continued from the above....

     

    When searching with EasyFind use the following settings:

     

    Search for: Only Files

    Include: Invisible Files & Folders

  • SergioZ Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 9, 2012 2:14 PM (in response to MadMacs0)

    Hi MadMacs0 - sorry for the late reply but your hints worked! You were right that another ClamAV scanning engine was installed! Greetings!

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