134 Views 3 Replies Latest reply: Aug 19, 2012 7:50 PM by Chris CA
I've tried to uninstall/re-install iTunes and still doesn't recognize device as iPod--just as a storage device. I've attempted to follow the step-by-step instructions on the Apple Help page....but it didn't work either. I also couldn't delete the "Bonjour" file...the computer told me it was in use. Please Help.