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white screen

114 Views 1 Reply Latest reply: Aug 20, 2012 6:07 AM by lllaass RSS
srynya26 Calculating status...
Currently Being Moderated
Aug 20, 2012 2:00 AM

Our ipod 4th generation is only showing a white screen. Any help on this would be appreciated. What to do?

iPod touch
  • lllaass Level 10 Level 10 (134,915 points)
    Currently Being Moderated
    Aug 20, 2012 6:07 AM (in response to srynya26)


    - iOS: Not responding or does not turn on

    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.


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