HT201328: How to unlock your iPhone

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BatraD

Q: Unlock iPhone

what if you are using iCloud for device backup ? Can you use iCloud for Backup/Restore process to complete the unlock process?

 

Else how do you unlock your phone without loosing all your data ?

 

thanks

iPhone 4, iOS 5.1.1

Posted on Aug 20, 2012 12:00 PM

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Q: Unlock iPhone

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  • by Noble Seven,

    Noble Seven Noble Seven Aug 20, 2012 12:03 PM in response to BatraD
    Level 4 (2,792 points)
    Mac OS X
    Aug 20, 2012 12:03 PM in response to BatraD

    I don't know how you would use iCloud to complete the unlock process, but unlocking is done by your cellular carrier. You should call them.

  • by Michael Black,Solvedanswer

    Michael Black Michael Black Aug 20, 2012 12:08 PM in response to BatraD
    Level 7 (24,738 points)
    Aug 20, 2012 12:08 PM in response to BatraD

    You have to connect to iTunes to complete a carrier-requested unlock.  But, your backup in iCloud is tied to your iCloud account via your AppleID, not tied to the hardware device.  Once unlocked, you would set up your iCloud account as it was, then restore over the air.

     

    Just make sure that iCloud has updated recently, right before completing the restore to complete the unlock.

  • by BatraD,

    BatraD BatraD Aug 20, 2012 12:12 PM in response to BatraD
    Level 1 (4 points)
    iPhone
    Aug 20, 2012 12:12 PM in response to BatraD

    Thanks.. I have the Unlock request from AT&T.. step called for backup on PC, which would have erased all my apps & music

     

    Performed an iCloud backup and will do a restore over the PC connection and then another restore over the air to get my data back

     

    wish Apple/Carriers  would make it easy by providing a code to enter manually rather than doing a full device backup/resore.. will save hours of frustration...

  • by nigar tafiyeva,

    nigar tafiyeva nigar tafiyeva Sep 22, 2016 6:03 AM in response to BatraD
    Level 1 (4 points)
    Sep 22, 2016 6:03 AM in response to BatraD

    Hello can help me icloud problem