Skip navigation
This discussion is archived

Compass & GPS are 90 degrees off after fall

1730 Views 3 Replies Latest reply: Aug 21, 2012 10:32 AM by MajercinG RSS
MajercinG Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 20, 2012 12:43 PM

I dropped my iPhone 4 on the ground and now all apps that use the compass such as Maps, Compass and Planets are 90 degrees off. 

I have restarted my phone and the problem still exist, but I have not upgraded or restored the software.

Is this a hardware or software problem?

Is there a way to resolve this?

Im tired of lookin at my map when it says im going North when Im actually going West ... LOL

iPhone 4, iOS 5.0.1
  • paulcb Level 6 Level 6 (18,690 points)
    Currently Being Moderated
    Aug 20, 2012 12:46 PM (in response to MajercinG)

    I dropped my iPhone 4 on the ground

    I'm guessing it's a hardware issue but try restoring and see what happens.

  • shayster98 Level 1 Level 1 (35 points)
    Currently Being Moderated
    Aug 20, 2012 8:37 PM (in response to MajercinG)

    Try restoring it and see if that works; if not, try opening the Compass and moving your phone around in a figure-eight motion. Apparently this recalibrates the Compass app. I'm pretty sure additional information about the compass is located on page 172 of an iPhone 3GS manual. If none of that works, try these steps (these won't help if it's a hardware issue, but would correct your GPS if the calibration was off):

     

    1. Switch the network from 3G to EDGE (Settings > General > Network > 3G ON/OFF)

    2. Open Google Maps and tap the “Location” button found on the lower left corner of the screen.

    3. Wait for your location to shift and then close Google Maps.

    4. Disable data services (Settings > General > Network > Cellular Data ON/OFF)

    5. Perform Step 2 again and wait for your location to shift, and then close Google Maps. If it doesn't work, then you may have to repeat Step 1 and 2 multiple times.

     

    If that doesn't help, take it to the Apple Store; they can give you a diagnosis and how much it would cost to repair. It's most likely a hardware issue.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.