8 Replies Latest reply: Jul 6, 2013 10:14 AM by Eric Root
mumana Level 1 Level 1 (0 points)

When I try to open my mail app, always appears "mail quit unexpectedly". That´s happening after I Up graded to mountain lion. How can I solve this problem?

Thanks


MacBook, Mac OS X (10.6.8)
  • 1. Re: mail quit unexpectedly
    Ragnar-Kon Level 1 Level 1 (20 points)

    Same thing happened to me when I upgraded to Lion (but not Mountain Lion). I ended up basically having to wipe-out the saved settings for Mail, which is a long & complicated process that results in loosing all of your email and email settings.

     

    So perhaps someone has a better solution...

  • 2. Re: mail quit unexpectedly
    Jay Kappmeier Level 2 Level 2 (205 points)

    I am assuming that you are opening the Mail app that is in your Applications folder.  If not, open it from the applications folder.  

     

    You might try booting into Safe Mode (hold the shift key down when restarting) to see if any of your login items are interfering with Mail.   Other things to try:

         Hold down the Command -R keys when starting to go into recovery more.  Select disk utilities and repair your boot volume plus repair permissions.  The reboot normally and see it that fixed it.  

     

    It you are still stuck, you can post the Console log of this crash here so we can see what is going on.

     

    Jay

  • 3. Re: mail quit unexpectedly
    The_Fly Level 1 Level 1 (0 points)

    I'm having the same problem. All of a sudden how two days into Mountain Lion, Mail.app has just stopped working completely. I tried all of the above without success and even tried restoring from CrashPlan from yesterday when mail was working normally. This is on a mid 2011 iMac 3.4 i7 with 32 GB RAM. Mail initially worked fine and then had spinning wheel of death and it never opened normally again. Tried reinstalling the OS and same problem... here's the long report I get:

     

    Process:         Mail [228]

    Path:            /Applications/Mail.app/Contents/MacOS/Mail

    Identifier:      com.apple.mail

    Version:         6.0 (1485)

    Build Info:      Mail-1485000000000000~3

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [162]

    User ID:         501

     

     

    Date/Time:       2012-08-01 20:03:52.562 -0400

    OS Version:      Mac OS X 10.8 (12A269)

    Report Version:  10

     

     

    Interval Since Last Report:          289043 sec

    Crashes Since Last Report:           54

    Per-App Interval Since Last Report:  247491 sec

    Per-App Crashes Since Last Report:   53

    Anonymous UUID:                      EB1BCF92-CCB3-4394-9EB2-AE98CCD53584

     

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

     

     

    VM Regions Near 0:

    -->

        __TEXT                 000000010b8f5000-000000010bc92000 [ 3700K] r-x/rwx SM=COW  /Applications/Mail.app/Contents/MacOS/Mail

     

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_c.dylib                       0x000000010ffa8690 strlen + 16

    1   com.apple.AddressBook.framework          0x000000010bdaff58 ABInitFileLock + 34

    2   com.apple.AddressBook.framework          0x000000010bdac74c -[ABAddressBook nts_InitDefaultContactManager] + 250

    3   com.apple.AddressBook.framework          0x000000010bdac52c +[ABAddressBook nts_SharedAddressBook] + 82

    4   com.apple.AddressBook.framework          0x000000010bdac43b +[ABAddressBook nts_CreateSharedAddressBook] + 49

    5   com.apple.AddressBook.framework          0x000000010bdab788 +[ABAddressBook sharedAddressBook] + 69

    6   com.apple.AddressBook.framework          0x000000010bdcda01 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 60

    7   com.apple.MessageFramework              0x000000010ce87d5a +[MailAccount _setMailAccounts:calledFromSync:reloadingFromPreferences:] + 2595

    8   com.apple.MessageFramework              0x000000010ce83184 +[MailAccount reloadMailAccounts] + 61

    9   com.apple.MessageFramework              0x000000010ce83132 +[MailAccount _mailAccountsIncludingUnknownTypes] + 29

    10  com.apple.MessageFramework              0x000000010ce83056 +[MailAccount mailAccounts] + 61

    11  com.apple.MessageFramework              0x000000010ce8a14f +[MailAccount haveAccountsBeenConfigured] + 47

    12  com.apple.mail                          0x000000010b8f8e58 0x10b8f5000 + 15960

    13  com.apple.CoreFoundation                0x000000010df29b8a _CFXNotificationPost + 2554

    14  com.apple.Foundation                    0x000000010e27da76 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64

    15  com.apple.mail                          0x000000010b8f77d5 0x10b8f5000 + 10197

    16  com.apple.AppKit                        0x000000010ecfbf5d -[NSApplication _postDidFinishNotification] + 292

    17  com.apple.AppKit                        0x000000010ecfbc96 -[NSApplication _sendFinishLaunchingNotification] + 216

    18  com.apple.AppKit                        0x000000010ecf8ec2 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566

    19  com.apple.AppKit                        0x000000010ecf8abc -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351

    20  com.apple.Foundation                    0x000000010e29735b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308

    21  com.apple.Foundation                    0x000000010e2971bd _NSAppleEventManagerGenericHandler + 106

    22  com.apple.AE                            0x00000001129fcf68 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307

    23  com.apple.AE                            0x00000001129fcdc9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37

    24  com.apple.AE                            0x00000001129fcc89 aeProcessAppleEvent + 318

    25  com.apple.HIToolbox                     0x0000000114a3ee29 AEProcessAppleEvent + 100

    26  com.apple.AppKit                        0x000000010ecf52a6 _DPSNextEvent + 1456

    27  com.apple.AppKit                        0x000000010ecf4862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

    28  com.apple.AppKit                        0x000000010ecebc03 -[NSApplication run] + 517

    29  com.apple.AppKit                        0x000000010ec90656 NSApplicationMain + 869

    30  libdyld.dylib                           0x000000010ff4d7e1 start + 1

     

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib                  0x000000011012fd16 kevent + 10

    1   libdispatch.dylib                       0x000000010ff17e26 _dispatch_mgr_invoke + 883

    2   libdispatch.dylib                       0x000000010ff17a2a _dispatch_mgr_thread + 54

     

     

    Thread 2:: Dispatch queue: com.apple.root.low-priority

    0   libsystem_kernel.dylib                  0x000000011012d6c2 semaphore_wait_trap + 10

    1   libdispatch.dylib                       0x000000010ff184c2 _dispatch_semaphore_wait_slow + 241

    2   com.apple.Foundation                    0x000000010e268000 -[NSFileManager URLForUbiquityContainerIdentifier:] + 349

    3   libdispatch.dylib                       0x000000010ff18f3d _dispatch_call_block_and_release + 15

    4   libdispatch.dylib                       0x000000010ff150fa _dispatch_client_callout + 8

    5   libdispatch.dylib                       0x000000010ff1623e _dispatch_worker_thread2 + 304

    6   libsystem_c.dylib                       0x000000010ffbcceb _pthread_wqthread + 404

    7   libsystem_c.dylib                       0x000000010ffa71b1 start_wqthread + 13

     

     

    Thread 3:

    0   libsystem_kernel.dylib                  0x000000011012f6d6 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x000000010ffbcf2c _pthread_workq_return + 25

    2   libsystem_c.dylib                       0x000000010ffbccf3 _pthread_wqthread + 412

    3   libsystem_c.dylib                       0x000000010ffa71b1 start_wqthread + 13

     

     

    Thread 4:: Dispatch queue: com.apple.root.default-priority

    0   libsystem_kernel.dylib                  0x000000011012d6c2 semaphore_wait_trap + 10

    1   libdispatch.dylib                       0x000000010ff184c2 _dispatch_semaphore_wait_slow + 241

    2   com.apple.Foundation                    0x000000010e268000 -[NSFileManager URLForUbiquityContainerIdentifier:] + 349

    3   com.apple.MessageFramework              0x000000010cfd7422 -[MFSyncedFile _setCloudURL] + 122

    4   com.apple.MessageFramework              0x000000010cfd7c82 __38-[MFSyncedFile _handleIdentityChange:]_block_invoke_0 + 168

    5   com.apple.Foundation                    0x000000010e2edcac -[NSBlockOperation main] + 124

    6   com.apple.Foundation                    0x000000010e2c3bb6 -[__NSOperationInternal start] + 684

    7   com.apple.Foundation                    0x000000010e2cb3d1 __block_global_6 + 129

    8   libdispatch.dylib                       0x000000010ff18f3d _dispatch_call_block_and_release + 15

    9   libdispatch.dylib                       0x000000010ff150fa _dispatch_client_callout + 8

    10  libdispatch.dylib                       0x000000010ff1623e _dispatch_worker_thread2 + 304

    11  libsystem_c.dylib                       0x000000010ffbcceb _pthread_wqthread + 404

    12  libsystem_c.dylib                       0x000000010ffa71b1 start_wqthread + 13

     

     

    Thread 5:

    0   libsystem_kernel.dylib                  0x000000011012f6d6 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x000000010ffbcf2c _pthread_workq_return + 25

    2   libsystem_c.dylib                       0x000000010ffbccf3 _pthread_wqthread + 412

    3   libsystem_c.dylib                       0x000000010ffa71b1 start_wqthread + 13

     

     

    Thread 6:: Dispatch queue: com.apple.root.default-priority

    0   libsystem_kernel.dylib                  0x000000011012d6c2 semaphore_wait_trap + 10

    1   libdispatch.dylib                       0x000000010ff184c2 _dispatch_semaphore_wait_slow + 241

    2   com.apple.Foundation                    0x000000010e268000 -[NSFileManager URLForUbiquityContainerIdentifier:] + 349

    3   com.apple.MessageFramework              0x000000010cfd7422 -[MFSyncedFile _setCloudURL] + 122

    4   com.apple.MessageFramework              0x000000010cfd7c82 __38-[MFSyncedFile _handleIdentityChange:]_block_invoke_0 + 168

    5   com.apple.Foundation                    0x000000010e2edcac -[NSBlockOperation main] + 124

    6   com.apple.Foundation                    0x000000010e2c3bb6 -[__NSOperationInternal start] + 684

    7   com.apple.Foundation                    0x000000010e2cb3d1 __block_global_6 + 129

    8   libdispatch.dylib                       0x000000010ff18f3d _dispatch_call_block_and_release + 15

    9   libdispatch.dylib                       0x000000010ff150fa _dispatch_client_callout + 8

    10  libdispatch.dylib                       0x000000010ff1623e _dispatch_worker_thread2 + 304

    11  libsystem_c.dylib                       0x000000010ffbcceb _pthread_wqthread + 404

    12  libsystem_c.dylib                       0x000000010ffa71b1 start_wqthread + 13

     

     

    Thread 7:

    0   libsystem_kernel.dylib                  0x000000011012f6d6 __workq_kernreturn + 10

    1   libsystem_c.dylib                       0x000000010ffbcf2c _pthread_workq_return + 25

    2   libsystem_c.dylib                       0x000000010ffbccf3 _pthread_wqthread + 412

    3   libsystem_c.dylib                       0x000000010ffa71b1 start_wqthread + 13

     

     

    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x00000000ffffffff  rbx: 0x000000010c1453d8  rcx: 0x0000000000000000  rdx: 0x0000000000000000

      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x00007fff54309950  rsp: 0x00007fff54309918

       r8: 0xffff8009f5bfde7f   r9: 0x000000000000007f  r10: 0x0000000110091a18  r11: 0x000000010ffa8680

      r12: 0x0000000000000000  r13: 0x000000010c109cb0  r14: 0x0000000000000000  r15: 0x00007fff54309ab0

      rip: 0x000000010ffa8690  rfl: 0x0000000000010286  cr2: 0x0000000000000000

    Logical CPU: 0

     

     

    Binary Images:

           0x10b8f5000 -        0x10bc91ff7  com.apple.mail (6.0 - 1485) <6C62E4AC-EBA9-3E31-B677-B26356423DE1> /Applications/Mail.app/Contents/MacOS/Mail

           0x10bd9e000 -        0x10bd9ffff  libDiagnosticMessagesClient.dylib (7) <56A70657-E8C2-3804-AB87-77DC100512A4> /usr/lib/libDiagnosticMessagesClient.dylib

           0x10bda8000 -        0x10c063fff  com.apple.AddressBook.framework (7.0 - 1143) <EC55CF4B-4194-3163-B6E1-8C8D2712FBCF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook

           0x10c2ab000 -        0x10c385fff  com.apple.backup.framework (1.4 - 1.4) <00964E68-4A36-3F9F-B0A5-B782575C64DE> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

           0x10c40d000 -        0x10c662ff7  com.apple.CalendarStore (6.0 - 1235) <DD509F4B-646B-381E-813D-3F05DD98517B> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore

           0x10c7d0000 -        0x10c7d0fff  com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

           0x10c7d6000 -        0x10c7d6fff  com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

           0x10c7d9000 -        0x10c7dbfff  apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so

           0x10c7e0000 -        0x10c898ff7  com.apple.CoreMessage (1.0 - 1485) <1210621B-BABB-3153-A8DF-DAC0FA671D05> /System/Library/PrivateFrameworks/CoreMessage.framework/Versions/A/CoreMessage

           0x10c915000 -        0x10c9dafff  com.apple.coreui (2.0 - 181) <CFCB6868-36AC-3734-ACEA-DF9CAB2B84F2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

           0x10ca54000 -        0x10ca60ff7  com.apple.CrashReporterSupport (10.8 - 411) <FA7EA7CD-103D-30B1-BF2F-862E68A6B5B7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

           0x10ca72000 -        0x10ca9dfff  com.apple.datadetectors (4.0 - 199.0) <4FE34A35-8DE1-3A43-8586-4B2ED03F2D84> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors

           0x10cabe000 -        0x10cb1bfff  com.apple.ExchangeWebServices (3.0 - 157) <58BFD72E-27F3-3F22-A421-B883FACA0E19> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices

           0x10cbaf000 -        0x10cc38ff7  com.apple.iLifeMediaBrowser (2.7.1 - 543) <3FED4C1A-A397-34B3-B63A-918D988298F1> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser

           0x10cca0000 -        0x10ccffff7  com.apple.IMAP (6.0 - 1485) <5231C0C2-03DB-3C1F-BDE8-8C945F215918> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP

           0x10cd40000 -        0x10cd56ff7  com.apple.iChat.InstantMessage (7.0 - 3037) <C9C1D009-5346-3FDC-9743-B4C2A303F421> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage

           0x10cd6b000 -        0x10cda4ff7  com.apple.framework.internetaccounts (2.0 - 200) <F4C8194D-D9CF-3D48-A9C0-CE572CDBD070> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts

           0x10cddd000 -        0x10ce4aff7  com.apple.framework.IOKit (2.0 - 755.9.7) <9B7C5E7A-3F7A-3E70-8179-4384992B84E0> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

           0x10ce7a000 -        0x10d0c0ff7  com.apple.MessageFramework (6.0 - 1485) <79FA27A2-D01A-3D35-AE3A-7F8F41034728> /System/Library/Frameworks/Message.framework/Versions/B/Message

           0x10d200000 -        0x10d227ff7  com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis

           0x10d249000 -        0x10d3baff7  com.apple.QTKit (7.7.1 - 2599) <823F862A-4A34-3894-A36C-C6D91B8AF5A8> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

           0x10d4c3000 -        0x10d4c3fff  com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

           0x10d4cb000 -        0x10d798ff7  com.apple.security (7.0 - 55163.44) <E62305A2-958D-3EBC-B7E5-9A151D3E1777> /System/Library/Frameworks/Security.framework/Versions/A/Security

           0x10d8cb000 -        0x10d8cdfff  libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so

           0x10d8d2000 -        0x10d906fff  com.apple.securityinterface (6.0 - 55024.3) <1AF13976-72BB-351F-A263-09284BA25C88> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face

           0x10d932000 -        0x10d932fff  SleepServices (1.43) <E1AC57F0-A11C-3DEF-90C9-915355CB150C> /System/Library/PrivateFrameworks/SleepServices.framework/Versions/A/SleepServi ces

           0x10d93a000 -        0x10d994fff  com.apple.Suggestions (2.0 - 102.1) <05D8D892-9A31-301A-BD24-D8A89B2AC905> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions

           0x10d9dd000 -        0x10db66fff  com.apple.WebKit (8536 - 8536.25) <6827B87B-9921-3E69-80A6-115ED325DBA4> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

           0x10dc58000 -        0x10dc5afff  login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so

           0x10dc5f000 -        0x10dc60ff7  libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib

           0x10dc6b000 -        0x10dd83a27  libobjc.A.dylib (532) <9FA80CDA-97F4-3801-8879-0C1B976BC5CA> /usr/lib/libobjc.A.dylib

           0x10dda8000 -        0x10de79ff7  com.apple.CoreText (260.0 - 275.14) <98A59BFB-9AC0-3EAB-B5A4-26C2F965A65D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

           0x10ded9000 -        0x10ded9fff  com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

           0x10dedd000 -        0x10dedffff  libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so

           0x10dee4000 -        0x10e0cdfff  com.apple.CoreFoundation (6.8 - 744) <47AEA7C7-EF9B-3FC6-AEBF-CE02FC650301> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

           0x10e22d000 -        0x10e22dfff  com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

           0x10e235000 -        0x10e591ff7  com.apple.Foundation (6.8 - 945) <0C972F73-0C07-3384-98F2-B176E0289494> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

           0x10e7b1000 -        0x10e7b3fff  pwauxprop.so (387) <02EC8AD8-70F5-3512-8026-B41832050634> /usr/lib/sasl2/pwauxprop.so

           0x10e7b8000 -        0x10e8d1ff7  com.apple.ImageIO.framework (3.2.0 - 843) <A9AC2A79-331A-3B06-AFE6-7E34EF876221> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

           0x10e934000 -        0x10eae2fff  com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

           0x10eb9e000 -        0x10f7c8fff  com.apple.AppKit (6.8 - 1187) <C9309F5C-9441-3E5B-A120-B03FEDDA63F9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

           0x10fec2000 -        0x10fec7fff  libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib

           0x10fed1000 -        0x10fedffff  libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib

           0x10fef0000 -        0x10fef5fff  libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib

           0x10ff03000 -        0x10ff0afff  libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib

           0x10ff13000 -        0x10ff28ff7  libdispatch.dylib (228.18) <0B6B6E7F-4D8A-3F3B-A4BF-6CF34638DBBB> /usr/lib/system/libdispatch.dylib

           0x10ff40000 -        0x10ff41ff7  libdnsinfo.dylib (453.16) <38A3E0F4-E34C-3D45-A2C9-4CDE2DF007BD> /usr/lib/system/libdnsinfo.dylib

           0x10ff4b000 -        0x10ff4eff7  libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib

           0x10ff5b000 -        0x10ff5bfff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib

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           0x11baaa000 -        0x11baaffff  libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so

           0x11bab4000 -        0x11babbfff  libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so

           0x11bac4000 -        0x11bac8fff  libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so

           0x11bacd000 -        0x11bad0fff  mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so

           0x11bad5000 -        0x11bb02fff  com.apple.DirectoryService.PasswordServerFramework (10.8 - 27) <4D67D74D-9200-3838-87D6-5E1968C81019> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver

           0x11bb18000 -        0x11bb1bfff  shadow_auxprop.so (169) <FE9BCBA3-7F30-303B-A815-8FADE514246E> /usr/lib/sasl2/shadow_auxprop.so

           0x11bb20000 -        0x11bb23fff  smb_ntlmv2.so (169) <FB9D0145-0F31-3FA1-A6B4-5F8530CC60CA> /usr/lib/sasl2/smb_ntlmv2.so

           0x11bb28000 -        0x11bb36ff7  com.apple.Librarian (1.1 - 1) <B0248F96-6BC9-3F63-8557-65DF1606039C> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian

           0x11c4ea000 -        0x11c4f6fff  libCSync.A.dylib (322) <C1321292-F5D3-3B8F-8CBB-57AC8E05F90C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

           0x11c501000 -        0x11c775ff7  com.apple.RawCamera.bundle (3.14.2 - 644) <11978DA8-3427-33FB-95BD-315608107265> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

           0x11c7c2000 -        0x11c7f0fff  com.apple.CoreServicesInternal (153 - 153) <11507A03-9165-350C-9492-A545EA7331BD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal

        0x7fff6b4f5000 -     0x7fff6b52993f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld

     

     

    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 2

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 131

        thread_create: 0

        thread_set_state: 0

     

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=212.1M resident=109.7M(52%) swapped_out_or_unallocated=102.3M(48%)

    Writable regions: Total=122.7M written=12.9M(11%) resident=15.8M(13%) swapped_out=0K(0%) unallocated=106.9M(87%)

     

    REGION TYPE                      VIRTUAL

    ===========                      =======

    CG shared images                     96K

    CoreServices                       1968K

    MALLOC                             84.8M

    MALLOC guard page                    48K

    Memory tag=240                        4K

    Memory tag=242                       12K

    STACK GUARD                        56.0M

    Stack                              11.6M

    VM_ALLOCATE                        16.0M

    __DATA                             21.4M

    __IMAGE                             528K

    __LINKEDIT                         45.5M

    __TEXT                            166.6M

    __UNICODE                           544K

    mapped file                        28.0M

    shared memory                       308K

    ===========                      =======

    TOTAL                             433.4M

     

     

    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 1.72f2

    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000

    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000

    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x857F, 0x483634314755363746393333334700000000

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: AirPort, AirPort, en1

    PCI Card: Apple 57761-B0, sppci_ethernet, Thunderbolt@13,0,0

    PCI Card: pci11c1,5901, sppci_ieee1394openhci, Thunderbolt@14,0,0

    PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@12,0,0

    PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@12,0,1

    PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@12,0,2

    Serial ATA Device: Hitachi HDS723030ALA640, 3 TB

    Serial ATA Device: HL-DT-STDVDRW  GA32N

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5

    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa131000 / 9

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

    USB Device: hub_device, apple_vendor_id, 0x9127, 0x40100000 / 2

    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x40120000 / 6

    USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x40122000 / 7

    USB Device: Apple Thunderbolt Display, apple_vendor_id, 0x9227, 0x40170000 / 5

    USB Device: Display Audio, apple_vendor_id, 0x1107, 0x40140000 / 4

    USB Device: FaceTime HD Camera (Display), apple_vendor_id, 0x1112, 0x40150000 / 3

  • 4. Re: mail quit unexpectedly
    cskalesh Level 1 Level 1 (0 points)

    I had the same problem. The Mail app was working perfectly fine on the Lion but when I start using the Retina MacBook Pro with Mountain Lion, the Mail starts crashing all the time by showing an error "Mail quit unexpectedly".

    However, I guess I have solved the problem (at least it is okay for almost a week) by following the steps below:

     

    1. Back up Mail and its settings (http://support.apple.com/kb/HT2980#mail).

    2. Rebuild each Mailbox (select one Mailbox at a time, Mailbox -> Rebuild).

     

    By the way, all my mail boxes are IMAP and all the mails were stored either on Google or iCloud servers.

    The rebuilding took a while, however, after that the Mail didn't crash that often (it crashed only once or twice when I was searching for an old email).

  • 5. Re: mail quit unexpectedly
    Packetalien Level 1 Level 1 (0 points)

    If anyone is running GPG Mail? I deleted the Bundle direct inside the ~/Library/Mail/ and my Mail app seems to be running well so far.

     

    Thought I would drop this out there..

     

    @Apple Please find it in your heart to check the most commonly used Bundles for Mac Mail? You break GPGMail every time.

     

    /r

  • 6. Re: mail quit unexpectedly
    ModDiaa Level 1 Level 1 (0 points)

    Tried different solutions posted and nothing works.... APPLE HELP US !!!!

  • 7. Re: mail quit unexpectedly
    KenDragon Level 1 Level 1 (0 points)

    I have the same problem with my Mac Pro.  I'm going to copy my hard drive and re-format Macintosh HD. And start over.

  • 8. Re: mail quit unexpectedly
    Eric Root Level 6 Level 6 (16,165 points)

    Do a backup.

    Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.

    Copy the line below.

     

    ~/Library/Containers/com.apple.mail

     

    While holding down the option key, select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.

     

    Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

     

    Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop.

    You can import any emails you want, then delete the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there. 

     

    Information learned from Linc Davis.

     

    If you prefer to make your user library permanently visible, use the Terminal command found below.