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ipod cannot be synced....unknown error occurred (13010)

8483 Views 14 Replies Latest reply: Feb 10, 2013 5:59 PM by Timyo RSS
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Aug 21, 2012 6:25 AM

I have a fairly new ipod classic 160GB and my laptop is operating on Windows 7, I have never had a problem syncing my music but all of a sudden I am getting error -69 and error -50 messages for tracks which have been fine before, then a message saying that the ipod cannot be synced, unknown error 13010. The syncing process before it crashes is also painfully slow. I'm also getting a windows message asking if I want to scan and fix the ipod (E:) as there might be a problem with some of the files. I have checked that I have the most up to date version of itunes and I have reset and restored my ipod - don't know what else to do, please help if you can!!

iPod classic, Windows 7


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