HT203343: Resolve printer issues on your Mac
Learn about Resolve printer issues on your Mac
-
All replies
-
Helpful answers
-
Aug 21, 2012 10:49 AM in response to AllenDeanby AliciaMari,I went to Macintosh HD/Library/Internet Plugins and then deleted "Adobe PDF ViewerNPAPI.plugin". This was the most recent plug-in addition from the update. Doing this allowed me to view and save PDFs from the internet to my computer.
However, I have spent HOURS trying to figure out how to print! I have an Epson Workforce 435 series and everytime I try to print I get an error message that "rastertoescpii failed". I have downloaded open source drivers and deleted and reinstalled epson drivers from the CD as well as the internet, among many other things. I wish I could find a solution to this because it is making me crazy. Any help would be great!
-
Aug 21, 2012 12:36 PM in response to AliciaMariby AllenDean,Thanks for the tip on the AdobePDFViewerNPAPI.plugin. I may have tried that but I will try again. I have a HP printer and I had a problem. I deleted hpPostScriptPDE.plugin in the Library/Printers/hp folder and that cleared up the print problem. You might look for something similar in the Library/Printers/Epson folder. Good Luck