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Malfunctioning iPhone 4S 'OTHER' Memory capacity allocation

5334 Views 10 Replies Latest reply: Aug 23, 2012 9:30 AM by Cobalt19 RSS
Cobalt19 Level 1 Level 1 (10 points)
Currently Being Moderated
Aug 22, 2012 3:41 PM

I have a 32Gb iPhone 4S.  Please tell me if the following memory allocations looks correct...

 

Audio 13.4 Gb

Video 0.76 Gb

Photos 3.4 Gb

Apps  0.81 Gb

Other   8.3 Gb

Free   1.66 Gb

 

(this TOTALS 28.33 Gb)

 

My PROBLEM here is the size of the OTHER allocation - its ridiculous! How can it be so large - what is it and how do I reduce it?

 

I read on these discussions that you have to Restore from Backup in the hope it will reduce. Really?! Surely teh backup will have the same allocation backed-up - only to be 'restored' ! What is the confirmed reliable way of reducing this and what size is realistic to have allocated as OTHER?

 

Otherwise I wasted my money on a 32Gb iPhone which has lost a quarter of its memory to unseen/unknown 'stuff' that is not disclosed.

iPhone 4S, iOS 5.1, Win XP
  • AjaxOfSalamis Level 2 Level 2 (235 points)

    Anything more than 1GB in the "Other" category indicates corrupt data.  You'll have to restore your iPhone to delete the corrupt files.  And no, the corrupt data is not saved in a backup.

  • roaminggnome Level 10 Level 10 (89,150 points)

    "I read on these discussions that you have to Restore from Backup in the hope it will reduce. Really?! "

    Yes really.  You have corrupt files.

     

    "Surely teh backup will have the same allocation backed-up"

     

    Possible, but certainly not always.

     

    If restoring from backup fails to remove it, then restore as new.

     

    " What is the confirmed reliable way of reducing this and what size is realistic to have allocated as OTHER?"

     

    Exactly what you already know.  Restore from backup.  If that fails, then restore as new.

     

    "Otherwise I wasted my money on a 32Gb iPhone which has lost a quarter of its memory to unseen/unknown 'stuff' that is not disclosed."

     

    Not sure why you go on about this.

     

    You knew the answer before you asked the question:

     

    "Restore from backup.  If that fails, then restore as new."

  • amy_lou Level 4 Level 4 (1,550 points)

    It's not completely ridiculous. 'Other' is any data that doesn't fall into those other categories like app data, documents, etc. It also stores your texts and the OS of the phone. Doing a restore doesn't take 5 years, so I would recommend you just make a backup of your data, transfer purchases, and restore the device to see if it lessens the amount of 'other,' and if it doesn't, all that data is integral to your device. Try then to manually delete things like text messages

  • iinami Level 4 Level 4 (1,400 points)

    Cobalt19 wrote:

     

     

    Otherwise I wasted my money on a 32Gb iPhone which has lost a quarter of its memory to unseen/unknown 'stuff' that is not disclosed.

    the first thing to do is remain calm.

  • roaminggnome Level 10 Level 10 (89,150 points)

    Backups do not include any itunes content.  You should be transferrring all itunes purchases to your computer regularly.

     

    You should also be importing all  pics taken with iphone regularly.

     

    You should be syncing all contacts and calendars to your computer or cloud serviceregularly as well.

     

     

    "Does Restore as New delete any files on iphone?"

     

    Yes.  As new mean exactly that, as new.  It had no content when it was new.  it will have no content when you restore as new.  Everything should be on your comptuer. Just sync it back.

  • Lawrence Finch Level 7 Level 7 (24,470 points)

    I had to restore my phone today for other reasons, and all of my content magically reappeared.

  • amy_lou Level 4 Level 4 (1,550 points)

    HT4946 outlines exactly what's stored in an iTunes backup

     

    - App Store Application data including in-app purchases (except the Application itself, its tmp and Caches folder)

     

    and it doesn't mention iTunes music or content. If you think about it, that information is tied to your iTunes account in the purchased history, so if it were also stored in your backup, not only would it make the backup a way larger file, but it would be backing up data that should already be on your computer either in iTunes or in your purchased history, and would be redundant

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