11 Replies Latest reply: Aug 23, 2012 12:34 PM by Duo-Art
Duo-Art Level 1 Level 1 (0 points)

Here's my problem.  Recently my Lexmark Laser Printer stop working.  I tried to uninstall and reinstall.  Did not work. Tried to get new drivers.  Still no good Got so sick of dealing with it that I bought a new Brother printer.  The Lexmark needed a new (expensive) toner cartridge so the cost of buying a new printer was not that bad from that perspective.  Printer works fine on Windows BTW.

 

Now my Canon MX330 multifunction printer won't work after upgrading to Mountain Lion.  Whe I power it up, OS X tries to find the driver on Apple's servers and can't.  So I went to Canon's web site and found drivers and software that are supposed to work on Mountain Lion.  I download and install.  No dice.

 

Come on Apple!  This is the kind of crap that made me punt my windows machines in the first place.  BTW, the MX330 was bought from and Apple Store under a rebate deal when I bought my Mac Mini.

  • 1. Re: Is OS X morphing into Windows?
    Templeton Peck Level 9 Level 9 (58,255 points)

    Why would you blame Apple for Canon supplying drivers that dont work?

  • 2. Re: Is OS X morphing into Windows?
    Matthew Morgan Level 7 Level 7 (22,555 points)

    Have you tried deleting the printer and then re-adding it in System Preferences>Print & Scan.

     

    According to Canon, the current driver is Mountain Lion compatible.

     

    Matt

  • 3. Re: Is OS X morphing into Windows?
    cbs20 Level 4 Level 4 (2,750 points)

    Delete the printer and re-add it in System Prefs as Mathew Morgan says. Don't download any Canon software just use the software on your mac already.

  • 4. Re: Is OS X morphing into Windows?
    BarrettF77 Level 1 Level 1 (45 points)

    Many things are broken in ML.  You're certainly not alone!

  • 5. Re: Is OS X morphing into Windows?
    steve359 Level 6 Level 6 (12,040 points)

    I agree with Matthew and cbs20.

     

    My MBP detected my printer model and downloaded the correct drivers.  It has even updated that device driver software well.  Even the scanning interface works.

     

    Let Apple Syetem preferences do the work first, then try your own solutions.

  • 6. Re: Is OS X morphing into Windows?
    mende1 Level 10 Level 10 (89,570 points)

    http://www.apple.com/feedback If you can't access to the drivers, use the generic driver.

  • 7. Re: Is OS X morphing into Windows?
    Duo-Art Level 1 Level 1 (0 points)

    Templeton: I'm blaming Apple for not having the drivers available. I'm also blaming Apple for having to make the manufacturers re-write their drivers.

     

    Matthew and cbs20:  Been there one that.  When I try to install, it says the software is not on Apple's Servers

     

    Mende1:  Where do I get a generic driver from?  Will it support the scanner?  That's the only reason I use the printer  I have other to print on.

  • 8. Re: Is OS X morphing into Windows?
    petermac87 Level 5 Level 5 (4,205 points)

    Duo-Art wrote:

     

    Templeton: I'm blaming Apple for not having the drivers available. I'm also blaming Apple for having to make the manufacturers re-write their drivers.

     

     

    That's fairly narrow minded. Why would Apple try teling other Developers what to do? They are big boys and if they can't rewrite their drivers for new OSs, both Apple and Windows then they will go by the wayside and have to answer to their own Stock Holders and Customers.

    I suppose it's also Apples fault if MS Office has incompatability problems (this can also be purchased at Apple Stores - so what?). Or Adobe. Or Coral. Or other brands of smartphones?

     

    Your best bet would be to contact Apple and complain to them. You have been given the best advice available by other users like yourself here.

     

    Good Luck

     

    Pete

  • 9. Re: Is OS X morphing into Windows?
    thomas_r. Level 7 Level 7 (27,925 points)

    Templeton: I'm blaming Apple for not having the drivers available. I'm also blaming Apple for having to make the manufacturers re-write their drivers.

     

    There was nothing about ML that required all manufacturers to update their printer drives. My Canon drivers are working just fine without an update. That means that your print drivers probably had a subtle error, such as relying (improperly) on undocumented behaviors in some system routine that changed in ML.

  • 10. Re: Is OS X morphing into Windows?
    BarrettF77 Level 1 Level 1 (45 points)

    I updated and a lot of my issues are now addressed.  Glad it's mostly seemingly fixed, still upset it took them this long and it was released in the first place like it was. 

     

    Get updating!

  • 11. Re: Is OS X morphing into Windows?
    Duo-Art Level 1 Level 1 (0 points)

    Me too.  Looks like Apple finally put a driver out on their servers.  Life is good.