pbrstreetgang
Level 1 (0 points)

Q: Macbook LCD has lines

Hello out there!

I dropped my 13" Macbook from the couch and now it has multiple colered vertical and horizontal stripes with a couple of  one inch and a two inch thick black vertical  vertical lines. Can anyone tell me if this is strictly an LCD issue or something else internal. The icons can be clicked through the lines and there seems to be no other issues with the computer. Help please!!!

 

Thanks

MacBook, Mac OS X (10.6.8), 13" White

Posted on Aug 23, 2012 3:03 PM

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pbrstreetgang

Q: Macbook LCD has lines

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  • by BGreg,

    BGreg BGreg Aug 23, 2012 7:25 PM in response to pbrstreetgang
    Level 6 (17,522 points)
    Aug 23, 2012 7:25 PM in response to pbrstreetgang

    Find your original OS X disks, and insert the one that says 'AHT Version x.x' in small print on the label (probably on the second disk). Reboot holding the alt/option key down, and choose the Apple hardware test. When prompted, choose the extended test. This will identify any obvious hardware errors. If it comes back clean, you might run it again, in extended mode.

     

    If the Apple hardware test doesn't identify any hardware issues, reseat your memory (turn your system off, pull out the memory and put it back in). This Apple note describes how to do that.

     

    If you still have the problem, you might take it to an Apple store and see what the Genius tells you.

  • by pbrstreetgang,

    pbrstreetgang pbrstreetgang Aug 23, 2012 7:57 PM in response to BGreg
    Level 1 (0 points)
    Aug 23, 2012 7:57 PM in response to BGreg

    Hi Greg

    Thanks for the reply. I will try those two things. Does it matter that I can change the color and make the lines move by twiting of flexing the flip up monitor?

     

    Thanks again

  • by BGreg,

    BGreg BGreg Aug 24, 2012 3:41 AM in response to pbrstreetgang
    Level 6 (17,522 points)
    Aug 24, 2012 3:41 AM in response to pbrstreetgang

    That likely points to an issue with the flip up monitor itself.