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Problem Printing Wirelessly from MacBook to Epson Stylus NX530

763 Views 5 Replies Latest reply: Aug 26, 2012 9:35 PM by Crawdaddy RSS
Crawdaddy Calculating status...
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Aug 18, 2012 3:02 PM

I have been using an Epson Stylus NX530 wireless printer for 8 months or so without issue. However, over the last couple of weeks, I can't print as usual. I can print things from my iPhone, but nothing from my MacBook. When I go to the printer queue for the print job, it says there is a connection error. I used to be able to check the ink levels, but now it says that "information unavailable".

 

I have uninstalled and reinstalled the printer in the system preferences, including "printer reset" (control + click printer list) multiple times to no avail. I have tried checking network connections on the printer and everything seems to work (hence, the abilitiy to print from my iPhone). I have gone to Safari and tried to connect via bonjour (it "sees" the printer, but is unable to connect).

 

I've even tried to use the network utility program (using a Time Capsule as my router) to ping the printer, but was unsuccessful. I have a felling that there is some type of network issue. I am not a network person, so I'm a little apprehensive of messing around with any settings.

 

Please help! My wife is a teacher and really needs to get our printer running again.

 

Thanks in advance.

MacBook Aluminum 13.3, Mac OS X (10.7)
  • dlearl476 Calculating status...

    Just a thought: have you tried to completely reboot your wireless network?

    The few times I've had issues with my Epson iPrint app, that cured it.

  • dlearl476 Level 1 Level 1 (5 points)

    I'd see if I could get them to replace WiFi "going out?"  Bogus

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