Currently Being ModeratedAug 11, 2012 6:02 PM (in response to LANDT6868)
Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.If that didn't work - try this,Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.Sometimes this works as well.Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.
Currently Being ModeratedAug 27, 2012 10:02 AM (in response to LANDT6868)
Just get another video player from apps store. There are several you can download for free. I did a reset twice but the problem won't go away. It's the default video player that has problems.
Currently Being ModeratedJan 6, 2013 4:38 PM (in response to galogalletti)
Unfortunately, the built in videos app does present some issues for some users. You could try downloading a TV clip (one that you dont have to pay for ... you cannot use the word free on this site for some reason) or some short video clip and tap on that from the downloads section of iTunes and see if that will launch the videos app and play OK.