takuypers

Q: cannot connect to app store

can someone please help me, Since installing Mountain Lion, I cannot connect to the app store.

My internet connection is absolutely fine, everything else works fine - itunes store etc. I have

tried everything, and it wont let me sign-in.

 

Tony

MacBook Pro, OS X Mountain Lion (10.8.1)

Posted on Aug 27, 2012 4:25 AM

Close

Q: cannot connect to app store

  • All replies
  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Aug 27, 2012 11:30 AM in response to takuypers
    Level 10 (122,225 points)
    Apple Music
    Aug 27, 2012 11:30 AM in response to takuypers

    Open System Preferences > Security & Privacy then select the General tab.

     

    Click the lock icon bottom left corner of the pane to make changes. You may be prompted for your admin password.

     

    Now select:  Mac App Store and identified developers

     

    Click the lock to prevent further changes and try the App Store.

     

     

    You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy > Firewall

  • by elpres,

    elpres elpres Aug 31, 2012 10:43 AM in response to takuypers
    Level 1 (0 points)
    Aug 31, 2012 10:43 AM in response to takuypers

    I've been having problems connecting to the App Store (iTunes Store worked though) with a brand new MacBook Pro. The solution was to repair permissions on the hard drive. To do this, open Disk Utility (under Applications\Utilities), click on the hard disk, then on “Repair Disk Permissions”. It will take a couple of minutes to complete and might resolve the problem. Good luck!

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Sep 1, 2012 1:09 AM in response to takuypers
    Level 5 (5,774 points)
    iLife
    Sep 1, 2012 1:09 AM in response to takuypers

    If your date or time is not properly set, often this is the main cause.