HT203170: If you see a red "X" icon on your iPod

Learn about If you see a red "X" icon on your iPod
agnieszka_mroczkowska

Q: Trouble with disc mode

I'm having trouble with putting my iPod in a disc mode. The logo appears when I'm pressing and holding menu and select buttons but then when I'm doing the same with select and play/pause the red X appears again. What is wrong?

iPod classic

Posted on Aug 27, 2012 6:55 AM

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Q: Trouble with disc mode

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  • by planb77,

    planb77 planb77 Aug 28, 2012 7:23 AM in response to agnieszka_mroczkowska
    Level 7 (32,341 points)
    Aug 28, 2012 7:23 AM in response to agnieszka_mroczkowska

    If you are unable to get the iPod into Disk Mode to restore it and instead get the red X symbol, it's a very good indication of a damaged hard drive inside of your iPod. This means you'll need to take or send your iPod in for repair or replacement.

     

    B-rock