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HI. I am new to Apple, so please try to understand.

779 Views 23 Replies Latest reply: Aug 28, 2012 7:40 AM by Larry Israel RSS
  • Larry Israel Level 1 Level 1 (0 points)

    Is it that their "AOL Desktop for Mac" doesn't work with Mountain Lion, or that you don't like how it functions? Maybe I misunderstood, but I thought you were already running it, but didn't like how it functioned.


    Either way, two ideas for you: it might be better to ask their tech support about this. They would know what else is available, when upgrades might be coming, etc.


    Second, you should be able to export contacts from AOL to a new email client, and you should be able to export bookmarks as well. That's an extra little speed bump, but once it's done you're back to normal. (Though I also understand about losing a software that has become a very helpful part of your day.)

  • baltwo Level 9 Level 9 (59,150 points)

    According to the download page


    AOL Desktop for Mac runs natively on your PowerPC or Intel-based Mac. The new AOL application runs at full speed on any Mac that supports Tiger (Mac OS X 10.4.8 or higher) or Leopard (Mac OS X 10.5.3 or higher).


    Whether or not it'll run on SL, Lion, or ML, is anyone's guess, but it doesn't look like it's been updated in years. AFAIK, it's not needed.

    27" i7 iMac SL, Lion, OS X Mountain Lion, G4 450 MP w/Leopard, 9.2.2
  • Larry Israel Level 1 Level 1 (0 points)

    Is "AOL Desktop for Mac" running on your Mac or not?

  • baltwo Level 9 Level 9 (59,150 points)

    1. Try operating Safari w/o any AOL software.

    2. DL Desktop and see if it runs.

    3. Follow other hints if one or two doesn't meet your needs.

    27" i7 iMac SL, Lion, OS X Mountain Lion, G4 450 MP w/Leopard, 9.2.2
  • Larry Israel Level 1 Level 1 (0 points)

    Then your best option is to call AOL and ask them if it will run on your machine. None of us here use it, so all we can go by is what we find in the tech articles.


    I will say that I'm still running some software on my almost new Mac that is 9 years old. It's a case of the older software doing things that the upgrade won't. I need those functions, so I stick with the old software. It works. Not as well as it did when coupled with the OS it was designed for, but it works in a 97% range and I accept a few hassles to keep it going.


    If AOL Desktop has not been upgraded to run with Mountain Lion, you might find a similar experience. It might work ok anyway. But I haven't used AOL since 1996, and I never used AOL Desktop, so no promises from me! Again, call them and see what they say. It's their product.

  • Larry Israel Level 1 Level 1 (0 points)



    I'm glad you got it figured out.


    As for what to do next, in your view of the thread there should be options for marking helpful answers, and one shot at marking ONE answer as "this solved my question"--if there was such an answer. That will make this thread useful for others with a similar problem.

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