HT203165: iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

Learn about iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
Ruzik
Level 1 (0 points)

Q: Restoring my Ipod is not working. It restarts itself during the boot up process and the white bar under the apple logo is always so close to reaching the end but it restarts and tells me to restore it again.

During the boot up process, the white bar under the apple logo is always so close to reaching the end but it restarts and tells me to restore it again. I have tried different usb ports and restarting computer but it wont work

Ipod classic 120gb

iPod classic, Windows Vista

Posted on Aug 28, 2012 8:14 PM

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Ruzik

Q: Restoring my Ipod is not working. It restarts itself during the boot up process and the white bar under the apple logo is always s ... more

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  • by Marrston,

    Marrston Marrston Aug 28, 2012 10:16 PM in response to Ruzik
    Level 1 (10 points)
    Aug 28, 2012 10:16 PM in response to Ruzik

    Have you tried restoring through iTunes?  If not, try pressing and holding the center 'Select' button and the top 'Menu' buttons together until it restarts.  Once you it restarts and you see the Apple logo, press and hold the left 'Previous' and center 'Select' buttons together to go into the diagnostics.  You can run tests through that and see if it's a hard drive issue or software issue.