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MacBook Pro Retina display burn-in?

1270949 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • walleyehntr2 Level 1 Level 1 (0 points)
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    Aug 29, 2012 1:55 PM (in response to Dr Sly)

    Apperantly i'm extremely lucky. I got the last retina display MBP my bookstore had, and it's a SAMSUNG display. Luck is on my side for once.

  • swordkill Calculating status...
    Currently Being Moderated
    Aug 29, 2012 1:57 PM (in response to mittense)

    Apple just sent me a mail that my rMBP has been sent.

     

    Checked the serial number and this is what came up:

    Build Year:- This unit was built in the second half of 2012.
    Build Week- Week 8 (February) or week 35 (August)

     

    Hope the screen is ok..

  • armin n Level 1 Level 1 (0 points)
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    Aug 29, 2012 2:12 PM (in response to swordkill)

    any one who has ordered a new one with build week in mid late august and gotten a faulty/LG??

  • Marketh131 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2012 2:19 PM (in response to swordkill)

    Mine is also a Week 35 build and is due to arrive within the next couple of days. Will update when it's here.

     

    Getting really worried about it possibly being an affected LG screen.

  • elemento73 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2012 2:38 PM (in response to armin n)

    Hi there..

    I have a LG display

    How do i know the build week of my MBPr?

    I ordered mine in 5/08 received at 22/08 a till no IR problem...

    I tested it twice in both no IR

    Is it possible that i have a good LG display or with time i will have the reported problem?

    I´ve read that some samsung display also have this issue(not has many has LG's)

    I'm still in the 14 days non ask policy is it worth it to ask for a replacement?

  • Sebdude Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 29, 2012 2:45 PM (in response to elemento73)

    Best way to test it use your machine.. My LG panel had no seriuos IR issues til today, it just showed its ugly head. My machine is 1.5 months old, but I didn't use it all the time.. So maybe that's why it shows up later compared to other people..

     

    But if me was you, if your machine even shows light IR withing your NQA period, return it..

  • armin n Level 1 Level 1 (0 points)
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    Aug 29, 2012 2:45 PM (in response to elemento73)
  • Dr Sly Level 1 Level 1 (145 points)
    Currently Being Moderated
    Aug 29, 2012 2:48 PM (in response to elemento73)

    If it's not defective, why return it???

     

    Return it for repairs if it ever exhibits image retention. You can't preempt on a problem you don't have, that's absurd.

  • elemento73 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2012 2:51 PM (in response to armin n)

    It's the base model from week 33

     

    Group1: MacBook

    Group2: Pro

    Generation:

    Machine Model: MacBookPro10,1

    Model introduced: 2012

    Production year: 2012

    Production week: 32 (August)

    CPU speed: 2.3GHz

    Family name: Become a pro user to see this information. (sorry)

    Screen size: 15 inch

    Screen resolution: 2880x1800 pixels

    Colour: Aluminium

    Capacity: BTO

     


  • elemento73 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2012 2:53 PM (in response to Sebdude)

    But all i see is a perfect image...

    it´s my first mac and i'm afraid that i'm so amezed that i would miss the problem...

  • Dr Sly Level 1 Level 1 (145 points)
    Currently Being Moderated
    Aug 29, 2012 2:54 PM (in response to elemento73)

    Worry not, you have one full year to ask for repairs under the normal warranty, so... If you spot a problem, just make an appointment at the Apple Store ;-)

  • armin n Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2012 3:00 PM (in response to Dr Sly)

    wait until you see the IR (if you see it at all). thanks for the reply. interesting to know if there is a difference between costum made and base model configurations.

  • JustSayNo Level 1 Level 1 (0 points)
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    Aug 29, 2012 3:07 PM (in response to Dr Sly)

    Dr Sly wrote:

     

    Worry not, you have one full year to ask for repairs under the normal warranty, so... If you spot a problem, just make an appointment at the Apple Store ;-)

    The main problem with this approach is that Apple may end up saying (like they've already said to many people) that "Image retention is a normal thing that occurs with all LCD screens" and refuse to replace/fix your screen once you are outside of the 14-day return period. Being able to ask for repairs doesn't mean they'll perform the repairs you are requesting if they don't consider it to be abnormal.

  • Sebdude Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 29, 2012 3:08 PM (in response to elemento73)

    If there is no IR, don't return it.  But if it does show up, I wouldnt wait with taking it in to the Apple Store, if your still within 14 days no questions asked return period, it's just easier to get it swapped for a new machine.

     

    @DR Fly, agree, you've got a one year warranty period, you could possibly extend that with AppleCare. As the machine get older, they are more likely to repair just the screen, in place of sending a replacement.  Since I consider the it's retina display as the USP of the rMBP, it's important enough to warrant a complete replacement.. And, because of earlier bad experience with Apple's repairs.

     

    In my case, called AppleCare and they most likely want to replace the screen of 1.5 month old rMBP. I need to contact after sales tomorrow morning, they may replace it after all, but repairing such a brand new machine don't sound like a good idea to me, specially since this model is that cheap.. For me at least.  And I need it for my work..

  • elemento73 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2012 3:09 PM (in response to JustSayNo)

    True...

    Are the 14 days "business days" or all days count?

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