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iPad freezing when playing video.

189392 Views 346 Replies Latest reply: Feb 10, 2014 2:22 PM by Ancient Fellow RSS
  • Hscho Calculating status...
    Currently Being Moderated
    Apr 22, 2012 1:52 PM (in response to BigXials)

    I have my ipad2 9 months now and only last 2 months it starts to freeze (every 2 minutes)every catch up, you tube movie.

    However streaming of live programs is not to bad and often i can watch them without freezing up.

    The reason i have an ipad isbecuase of watch catch up programs on itv, bbc, 4od, etc.

    I NEED a fix!!!!

  • celliott147 Level 4 Level 4 (1,125 points)
    Currently Being Moderated
    Apr 23, 2012 12:02 PM (in response to Hscho)

    You have a network issue if it doesn't happen with the dedicated video player. Try a different network. If that fails, hard reset. If that fails, restore it as a new device. If that fails, go to the genius bar and see if they can find anything hardware related or simply swap it out.

  • jfessler Calculating status...
    Currently Being Moderated
    May 6, 2012 4:49 AM (in response to BigXials)

    Bought the new iPad, fails just like the original. CNN CBS fox doesent matter. Runs a few seconds then stops. Watched 2 hours last night on laptop untilmate 7. Same network no problems. Useless for video. Really disappointed to see it has been happening forever with no fix. I've been a Microsoft hater forever, but at lease it works!

  • Alix Leigh Level 1 Level 1 (135 points)
    Currently Being Moderated
    May 6, 2012 7:26 AM (in response to jfessler)

    jfessler wrote:


    ...Runs a few seconds then stops.

    You should check a couple things:

    Storage (disk space) left on you iPad: Settings > General > Storage (you'll have probs if this is shy - video needs space)


    Memory: Really quit all open apps:

    1. While on main screen Double click Home button
    2. now touch and hold one of the Apps. (You should see 'jiggling apps' at bottom of screen)
    3. Click the circle with the minus sign on it. for each app


    Even if this doesn't fix your current problem. It's worth knowing, and one of the 2 (normally memory) is often the cause of App crashes.



  • Flame747 Calculating status...
    Currently Being Moderated
    May 7, 2012 8:24 PM (in response to BigXials)

    I just picked up a new IPad 16GB, I've updated the software, my home wifi is working properly, just attempted to watch a video on YouTube and it kept freezing, again this is a brand new unit, so I fail to understand why I am having this problem, I was able to watch the video on my 6 year old laptop without issue, if this persist I might just take this back and exchange for a new laptop.


    Any thoughts?



  • Flame747 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 7, 2012 8:34 PM (in response to BigXials)

    Incident Identifier: F6A72AAE-9A74-42DC-BBAD-616680E39A2B

    CrashReporter Key:   dd6e5a8d68433597fa9a6aea6f90868732835dc3

    Hardware Model:      iPad3,1

    OS Version:          iPhone OS 5.1 (9B176)

    Kernel Version:      Darwin Kernel Version 11.0.0: Wed Feb  1 23:18:07 PST 2012; root:xnu-1878.11.8~1/RELEASE_ARM_S5L8945X

    Date:                2012-05-06 18:38:29 -0500

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  • Wordpainter238 Calculating status...
    Currently Being Moderated
    May 16, 2012 12:15 PM (in response to BigXials)

    I got my ipad on launch day and it has been freezing on videos since the start.  I have tried various apps including the You Tube that ships with the ipad and can only get maybe 5 to 10 seconds to run before it freezes.

  • Flame747 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 16, 2012 12:36 PM (in response to Wordpainter238)

    Sorry you are having to same issues, personally I was disappointed with the new iPad, due to the fact it kept freezing while attempting to watch videos on YouTube


    I ended up returning it to best buy, since it did not meet my needs.


    Not bashing the unit, it was just not for me



  • JO3 APPLE GEEK Calculating status...
    Currently Being Moderated
    May 20, 2012 11:24 PM (in response to eicio)


    My iPad two keeps on buffering on videos and the home screen.

    If anyone knows a solution pleas get back to me because I am going to take it into apple in a week


  • marionfrom nsw Calculating status...
    Currently Being Moderated
    Jun 3, 2012 6:58 AM (in response to JO3 APPLE GEEK)

    This is day 3 with my new ipad, all the bells and whistles and the retina screen, the latest model, I have an imac and use my daughter's Air a lot; I am really has started freezing frequently and stopped playing short videos, like you tube, just goes dead. I am no nerd...I have done a couple of restarts by holding both the buttons down, it will clear it for a little while.

    I did download Opera web browser tonight and that may have made it much worse (I could not stand safari and the deluge of ads ***that jump all over the screen at the slightest touch, especially as your fingers are within a hair's breadth of the edge that lights them up)(cause I like sprawling on the couch  in front of the open fire while the hubby watches sport) far not a happy camper...wish I had found a few extra bucks and bought an 11" Air instead....grrrrr

    ***I particularly loathe the trackers that even figure out your age and start bombing all this age and gender specific crap...I got rid of it on the other macs but ipad won't let me

    Anyway I bought it for web browsing, movies watching, music playing etc, and I can't see how it is going to be any good with the freezing, stopping, etc.

  • Chandelure58221 Calculating status...
    Currently Being Moderated
    Aug 12, 2012 5:40 PM (in response to BigXials)

    Obviously your iPad keeps freezing because when iOS iDevices were created, the CEO Steve Jobs complained that the Mac kept crashing on adobe flash player rendering that problem makes it for all apple devices meanin that without adobe you cannot watch YouTube videos or any video apps no matter the circumstances (in other words, it happens in apple iPod and iPhone also)

  • kennethjohnsonart Calculating status...
    Currently Being Moderated
    Aug 20, 2012 5:31 PM (in response to BigXials)

    Same problem, bought a new 3 and it will not play any video except for a few seconds at a time.  This is really frustrating.

  • Joleen D. Calculating status...
    Currently Being Moderated
    Aug 29, 2012 8:56 AM (in response to BigXials)

    I am having this same problem! My iPad is only a few months old and I cannot watch YouTube videos! It plays for a few seconds and freezes. Really frustrating and disappointing as I thought iPad was technologically advanced! I see this thread goes back to 2010 - why hasn't Apple fixed the problem?

  • celliott147 Level 4 Level 4 (1,125 points)
    Currently Being Moderated
    Aug 31, 2012 10:50 PM (in response to Joleen D.)

    Joleen, unless it does it in the videos app, it is a network issue. If it is a network issue, then it is not Apple's problem to fix, but rather yours or your service provider's.

  • Joleen D. Level 1 Level 1 (15 points)
    Currently Being Moderated
    Aug 31, 2012 11:20 PM (in response to celliott147)

    It's not a network issue because I can watch YouTube videos on my iPhone and MacBook Pro without any problems, on the same wireless network. But I did call the provider to be sure and they ran some tests, and there are no issues with my wireless network. This problem happens with every video I try to watch on YouTube - only plays a few seconds then stops.


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