Skip navigation

users can't log into some systems, sometimes

285 Views 4 Replies Latest reply: Sep 7, 2012 4:21 AM by Strontium90 RSS
AppleJason Level 1 Level 1 (10 points)
Currently Being Moderated
Sep 6, 2012 7:36 PM

We have 10 imacs, 6 mbp's (none mobile- all tied to the network via cable).  All running 10.6.8.


OD server is 10.6.8.  Computers are all trusted bound to the server.  It's been working for about 1 year. 


However,  newly created users are unable to log on *sometimes* to the mbp's.  Seems random.


Can you suggest what to look for, and what logs (and where those logs are)?


Thanks much,



iMac, Mac OS X (10.6.8), i5 with Thunderbolt
  • SAM4Pres Level 1 Level 1 (20 points)
    Currently Being Moderated
    Sep 7, 2012 3:51 AM (in response to AppleJason)

    I would access Workgroup manager and check if there are any anomalies from the older to the newer users.


    Do you have to restart or just wait for the user to be able to log in again?


    You are referring to network accounts correct?

  • SAM4Pres Level 1 Level 1 (20 points)
    Currently Being Moderated
    Sep 7, 2012 4:05 AM (in response to AppleJason)

    Go to terminal and type in command: last it will show you the log in info

  • Strontium90 Level 4 Level 4 (2,895 points)
    Currently Being Moderated
    Sep 7, 2012 4:21 AM (in response to AppleJason)

    If you believe this is an OD issue, then enable OD debug logging.  On server and/or client, do this:


    sudo killall -USR1 OpenDirectory


    This will create a a new log file in /Library/Logs/DirectoryService called DirectoryService.debug.log.  Beware, this file can be rather large if allowed to continue to collect data.  Try to isolate an occurrence as much as possible to limit the amount of data coming in.


    Another good method is to enable ssh on a problem workstation.  Then from a control device SSH into the machine that is failing to permit login and start watching system log, top, and if needed the DS debug log.  Use multiple ssh sessions to view everything you are trying to see. 


    Note on DS debug.  Apple changed the way to do this after 10.6.  For future versions you can use the odutil command to change logging levels.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.