7 Replies Latest reply: Sep 7, 2012 9:46 AM by LarryT86
gswilly Level 1 Level 1 (0 points)

My Mac turned into syrup after downloading Mountain Lion a few days ago. I's now slower than any windows crap I ever had.

I am a computer illiterate so none of the postings on the subject, RAM, etc makes any sense to me. All I know is that the MAC was fast and working nicely, now it's so slow I want to throw it out the Window.

 

I have tried to watch videos on how to delete files, but I have only a few files, pic's, videos and movies on the computer, something called "other" takes up 200GB of space, and I do not know what these files are, or how to delete them.

 

I need to use window on the comuter sometimes, as my bank's website only works on a windows platform, so I have VM and virtual box installed. This does no longer work after the update to Mountain Lion.


MacBook Pro (13-inch Mid 2010), OS X Mountain Lion
  • 1. Re: Mountain Lion update turned my MAC to syrup
    Alley_Cat Level 6 Level 6 (17,035 points)

    I assume you did not make a backup of the system to restore to.

    Always good practice even though you often don't need to.

     

    If you hve an iPhones/iPads the backups of those can take up quite a bit of space, and it's possible you've created a large virtual 'drive' for your virtual windows installation.

     

    Sometimes the OS scans the system in teh background to index discs after installation which can slow things but stabilises later.

     

    What capacity is your hard drive, and how much free space do you have ?

     

    AC

  • 2. Re: Mountain Lion update turned my MAC to syrup
    arthur Level 5 Level 5 (4,470 points)

    Sorry you are having so much trouble.

    These things are usually fixable with some simple troubleshooting measures.

     

    Take a look at this: Mac OS X BASIC TROUBLESHOOTING & MAINTENANCE Tips Mountain Lion 10.8 Lion 10.7 Snow Leopard 10.6 10.5 Tiger 10.4 Why How To Tutorials.This explains mac troubleshooting very well. You could read it and go through the steps that are suggested, and if you have any questions, write back and we'll try to help.

     

    I am surprised that your bank's website won't work on a mac. What is the site? Another thing to try would be a different browser (like chrome, Download Google Chrome for Mac - Modern and fast Web browser. MacUpdate.com)),which could work for the bank site. On your mac. Sometimes a site will say they don't support a mac system, because their IT department is lazy, but it does actually work. There are also some alternatives to running a windows operating system on your mac. I don't like to run windows on my macs because 1. I really dislike it, and 2. the second you go online with a windows system, you have become infected with viruses.

  • 3. Re: Mountain Lion update turned my MAC to syrup
    gswilly Level 1 Level 1 (0 points)

    I have about 24 GB of free space of a total capacity of 250GB.

    I have no idea what is taking up so much of my space, most of my files are small, and there is not many of them.

    I am I China, they try to slow things down here, but I use a VPN to get acess to websites not allowed here.

     

    My Virtual box program and VM ware has a STOP sign on them in my program folder, and cannot be used after the Mountain Lion update.

     

    Bank of China is only accessable from a windows platform, and I cannot change my bank, as such desicions are not mine to make here.

     

    I did not make any kind of backup( I would have no idea how to do that ), and there was no instruction to do so.

  • 4. Re: Mountain Lion update turned my MAC to syrup
    SHRIBES123 Level 1 Level 1 (0 points)

    Download an app called whatsize (here is the link http://whatsize.en.softonic.com/mac/download you will get a free trial) this will tell you what the size of each folder's inside of a folder untill you get to the file(s).

     

    also download clean my mac (here is a link http://macpaw.com/download/cleanmymac you will get a free trial) this will remove all the trash files.

     

    my mac was running very slow when i upgraded to mountian lion but when i tried this it was working at full speed

  • 6. Re: Mountain Lion update turned my MAC to syrup
    applescott Level 1 Level 1 (0 points)

    Hi gswilly,

     

    I feel your pain.  I have the same set-up as you.  I use VirtualBox for accessing work from home that will only run on Windows XP.  It works for me.  Before upgrading to Mountain Lion I updated Virtual Box to the latest version.  That might help you as well.  Check on the Apple Menu on the top left of your desktop.  Click 'About this Mac' to see how much RAM you have.  RAM is memory - so you should see something like 'Memory 4GB 1067 MHz DDR3.' 

     

    I had 4GB of RAM which resulted in many slow issues for me.  I ordered RAM for my iMac through a site in Canada. I don't know where you are, but I suggest you do the same, it's much cheaper than through Apple.  I paid $60 for 8GB.  Some of the other suggestions here might help you as well.  I use 'Clean my mac' but it didn't really speed things up for me.  Before you start downloading cleaning programs, upgrade your RAM if you're below 8GB. Most online stores for RAM will tell you what you need if you click on 'Memory for mac' or the equivalent.  Check your computer 'MacBook Pro, 13 inch, Mid 2010' and it should tell you what memory type to buy.  They are different, so be careful to order the correct size.  This resolved most of my issues, although I still have a few quirky issues, Virtual Box is running for me perfectly. 

     

    Also, you may not need to run Virtual Box, VM, etc if you follow the link:

     

    https://discussions.apple.com/message/18859212#18859212

     

    This explains how changing Safari's browser to USER AGENT - IE 9.0, etc, can be done.  You may want to try this so that you can eliminate the whole virtual box issue, if it works for you.  It also sounds like you've got a lot of files taking your hard drive space, so researching what is taking up that space is a good idea. 

     

    The steps I'd take would be:

     

    -Upgrade your RAM to at least 8GB. 

    -Change your Safari setting (Open Safari, Go to top menu for Safari on Desktop, Preferences, Advanced, click 'Show Develop Menu in Menu Bar') Then go to develp menu and click - User Agent, Internet Explorer and select a version number.  There are 3 Versions.  Try each one until you find one that works with BOC's site.

    -If that doesn't work and you're unable to access BOC, then try updating Virtual Box software - that might be your issue.

    -As others have mentioned - You're running close to maxing out your hard drive space.  Find out what's taking up the space.  You can do this by clicking on the apple menu in the top left menu, about my mac, about this mac, more info.  You'll see 4 tabs at the top of the 'About This Mac' window.  Click on Storage.  It will show your Hard Drive and it will break down where your memory is being used to Audio, Movies, Photos, Apps, Backups, Other. If this is where you see the 200 GB in 'Other' then you'll need to dig a little deeper.  Just as an idea, I have a 2009 iMac and see 17.14 GB in 'other.'  CleanmyMac might help identify where your storage is being used. You can go to finder and right click on any file and select 'get info' where it will show you the size of the file so that you can narrow down where and what 'other' is in your hard drive.

     

    Good luck.

  • 7. Re: Mountain Lion update turned my MAC to syrup
    LarryT86 Level 1 Level 1 (0 points)

    gswilly & anyone else,

     

                I advise you to do a clean install of the Macintosh OS X Mountain Lion 10.8 Update. Whether you have Mountain Lion transferred to an Install Disc or on a USB Stick this is an easy process. If you have Mountain Lion installed on your Desktop/Laptop computer you obviously know how to install the update, if you had a friend or someone else install it then you can explain this to them. To do a clean install on your laptop/desktop computer is to totally wipe your Hard Drive (device that holds all the files) before installing whichever OS (Operating System) you want to use. The process is so simple its crazy lol, you do the basic installation as you normally would, the only differece is at the very beginning of the installation proccess after restarting your computer and booting (starting up) into the Mountain Lion Install Disc/USB Drive and the very first thing that you will see pop up on the screen will be the  "OS X Utilities" window. On this window you will see four items to choose from, the only two options you need to worry about are "Disk Utility" & "Install/Reinstall OS X". Once you see this "OS X Utilities" window go to the "Disk Utility" option and double click on it or click on it once then click on the Continue button on the bottom left. Once it opens you will see a list of drives installed on your Hard Drive, look for the name of your main Hard Drive that the previous OS was installed on EX: Lion, Snow Leopard etc. By default this will be named "Macintosh HD", ABOVE that on the side list will be the name of your Hard Drives manufacturer I have a Macbook Pro (Mid 2010) so i'll use it for an EX: 250.06 GB Hitachi XXXXXXXXXXXXXXX Media (X's: Different #'s and Letters). so in this example you will click once until highlighted on the "250.06 GB Hitachi Media" & NOT ON THE "Macintosh HD". Once it is highlighted on the right side you will see 5 options listed: "First Aid", "Erase", "Partition", "RAID" and "Restore". Click on "Erase", below you will see two new options that are "Format" and "Name". Under "Format" make sure the option " Mac OS Extended (Journaled)" is in the space next to "Format and type in whichever name you would like to use, I usually put "Macintosh HD" in this field. At the bottom you will see two buttons "Security Options..." and "Erase", click on Security options then in the next window that pops up named "Security Erase Options" at the top... you will see a slider with 4 tiny nicks on the bottom. The very left of the slider will say "Fastest" and the very right saying "Most Sucure" and the silder notch should be on the very left, hold down the left click on it and slide it to right right to the next nick.

    EX: Fastest l____ (HERE)  ____l____l Most Secure ... So you move the slider to the (HERE) position. After the slider has been moved to the right area then you can click the "OK" button. You will now be back at the "Disk Utility" window, you can now click on the "Erase" button located on the bottom right. At the very bottom right area you should see a loading bar and a blue meter in the loading bar . Once the process is finished you will see the loading bar disappear and then you can go to the top left where the apple sign is and click on "Disk Utility" and at the bottom click "Quit Disk Utility". The "OS X Utilities" menu will pop back up then you can click on "Install/Reinstall OS X" button and do the basic installation procedure.

     

    INFO: If you have anymore questions just get back to me on my email larryt86@gmail.com. I hope this helps you to fix your computer.

     

    BE ADVISED: After changing the Security Parameters to the next notch on the right it will effect the time it take to erase the drive. Depending on the size of your Hard Drive it might take some time. EX: My Hard Drive is 250 GB, when I erase it with this method it took 45-55 minutes. If your Hard Drive is 500GB - 1 TB it could take anywhere from 2 hours - 4 hours. The fast way is fast but does not do a great job on erasing the Hard Drive the right way for a clean install.

     

    NOTE: While erasing the Hard Drive the reason for changing the Security Parameters from Fastest to the next notch on the right are for a proper delete process, If left on "Fasest" the Disk Utility will just delete old folder. After channging to the next notch it completely wipes the Hard Drive back to original. Not saying it'll be like a brand new Hard Drive but it will work alot better then just erasing it the fast way. 

     

    NOTE: I have done this exact process myself about 1 week ago so I know it works well, I wouldnt't give anyone this type of information If i felt it would damage your device.

     

    WARNING: I will not be resposible for an problems that may occur to your device if anything happens.

     

                                         

                                                       Enjoy this information and hopefully it will help you!