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HP All-in-One Printer/Scanner OCR support

4606 Views 9 Replies Latest reply: Dec 8, 2012 8:58 AM by El Deanio RSS
El Deanio Level 3 Level 3 (735 points)
Currently Being Moderated
Aug 27, 2012 9:29 AM

Several years ago (circa 2008) I bought an Hewlett Packard C7280 All-in-One Printer/Scanner/Fax machine. At the time of purchase HP supplied the driver software on a CD.  That software combined printing, scanning, fax, and optical character recognition (OCR) so that I could scan documents and any text would be translated direct into Appleworks or Pages.  The software was pretty good, particularly the OCR.

 

Screen shot 2012-08-06 at 09.31.10.png

 

Then, as you probably know, Apple had the great idea to have all printer drivers merge in with the OSX.  I immediately lost all functions other than printing and scanning. Even the buttons on the front of the device stopped working and the device had to be controlled only by way of the Mac.

 

Over the intervening years Apple has sent various updates to the HP printer software for my machine so that almost all functions have come back again but it's taken aeons for this to happen.  The most recent function to be restored I believe was the Fax function and that was several months ago now.

 

OCR, the function I miss the most, is still missing. I wonder if anyone has any 'insider knowledge' and can tell me if, or when, the OCR function on my device is likely to be restored?  I realise that to incorporate all functions for all machines that have ever existed is a daunting task but, as several years have gone by, I now wonder if this project is now anywhere near completion?

 

There was a version of ReadIris 7 supplied on the HP Driver CD but that app. was awful, even when it worked. The HP built-in OCR function was much easier to use.  Incidentally, now ReadIris 7 just quits with an error message so it's useless.  I would guess that it is now no longer supported.

 

Message was edited by: El Deanio

iMac, Mac OS X (10.6.8), iMac 24" 2.8ghz G6 Intel 750gb HDD, WD MyBook 2Tb RAID 1, Airpor
  • seventy one Level 6 Level 6 (8,490 points)
    Currently Being Moderated
    Aug 27, 2012 9:52 AM (in response to El Deanio)

    What did HP say when you asked them?

  • ShlomiL Level 3 Level 3 (675 points)
    Currently Being Moderated
    Sep 8, 2012 9:01 AM (in response to seventy one)

    Hi,

    A Full Feature software solution for Snow Leopard is available at the HP site and contain OCR support integrated within the HP software.

     

    You may download the software below:

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74785-1 &cc=us&dlc=en&lc=en&os=219&product=3204785&sw_lang=

     

    Using the HP Scan application, make sure to scan using a Document Profile, after finishing the scan save the file by selecting any of the text file type (RTF, TXT, Searchable PDF).

     

    You may find the instructions to use the HP Scan software below:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02456650&tmp_task=useCatego ry&cc=us&dlc=en&lc=en&os=219&product=3204785&softwareitem=oj-74785-1&sw_lang=

     

    Regards,

    Shlomi

  • seventy one Level 6 Level 6 (8,490 points)
    Currently Being Moderated
    Sep 8, 2012 1:10 PM (in response to ShlomiL)

    Okay.  Sorry about the delay.   And did you download it and if you did, what was the result?

  • ShlomiL Level 3 Level 3 (675 points)
    Currently Being Moderated
    Sep 15, 2012 7:53 AM (in response to El Deanio)

    Hi,

    Don't try installing the HP Photosmart Studio 9.6, this is an earlier version which does not compatible with Snow Leopard...

     

    You may install the HP Photosmart Studio version 9.8 which compatible with your operating system as well:

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-82172-1 &cc=us&dlc=en&lc=en&os=219&product=3737195&sw_lang=

     

    Regards,

    Shlomi

  • ShlomiL Level 3 Level 3 (675 points)
    Currently Being Moderated
    Sep 15, 2012 10:04 AM (in response to El Deanio)

    With pleasure, great to know that everything is up and running now!

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