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MacBook Pro Retina display burn-in?

1273623 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • Sound Evolution Level 1 Level 1 (0 points)
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    Sep 9, 2012 11:51 AM (in response to Dr Sly)

    @ Dr Sly, You mean your new replacement rMBP (the one from you said this LG scree is good so far) does have IR now...? Tomorrow my replacement rMBP arrives. I keeo you imformed.

  • Dr Sly Level 1 Level 1 (145 points)
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    Sep 9, 2012 2:53 PM (in response to Sound Evolution)

    No no, the new one (week 34) has a GOOD LG screen!

     

    Other rMBP before had three different LG displays, all crappy.

     

    I'm returning that old rMBP at the Apple Store tomorrow.

  • transfix Level 1 Level 1 (0 points)
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    Sep 9, 2012 3:12 PM (in response to Dr Sly)

    @Sly How do you tell which week it was made? I am going to pick one up tomorrow.

  • krnorth Level 1 Level 1 (0 points)
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    Sep 9, 2012 3:26 PM (in response to mittense)

    Interestingly enough I was in the Apple store here in Utah today. I had to have my uncle's iPad switched out because the home button quit responding.

     

    While I was there I went ahead and checked 2 of the MBPR's on the floor...and interestingly enough they were BOTH Samsung screens in them.

     

    I told the technician that I wanted so badly to spend the 3400k on it but that with as many problems with the monitors that many people have experienced I didn't want to be involved in a nightmare purchase. He said that he has not seen personally too many cases of the IR and the laptop being returned...but interestingly he said that he too feels the same about purchasing a new product from anyone and not wanting to be the immediate guinea pig and thus he thought waiting for the second release was the best option.

     

    Not sure that this is of any help just more informational was all.

  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 9, 2012 3:52 PM (in response to Dr Sly)

    Dr Sly wrote:

     

    There *is no glass* in front of the LED baclkit LCD, Canuck, that's part of what is magical and revolutionary about the rMBP...

     

    It's all soldered and glued into the top lid. The whole thing must be replaced every time, and it costs approx. 730-740 USD $ as of this Summer.

    Oh yeah, that's right about the glass. They mentioned that during that webcast in June. That's also what allows it to be as light as it is.

  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 9, 2012 3:55 PM (in response to Dr Sly)

    Dr Sly wrote:

     

    First IR I noticed was switching from Safari to iPhoto, and realized that the bloody URL/search field with the name of a webiste was crystal clear to read *on top* of iPhoto.

     

    Quite embarrassing.

     

    That's not on the new rMBP with LG screen that you just receive though, right? (I sure hope not)

     

    Never mind, I just noticed that someone else asked you already and my question was answered. Phew!

     

    Message was edited by: Canuck1970

  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 11, 2012 5:02 AM (in response to mittense)

    <Link Edited By Host>

  • Dr Sly Level 1 Level 1 (145 points)
  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 9, 2012 4:15 PM (in response to Dr Sly)

    Dr Sly wrote:

     

    Hello,

     

    try here

     

    http://www.appleserialnumberinfo.com/Desktop/index.php

     

    or here

     

    http://www.chipmunk.nl/klantenservice/applemodel.html

     

    Regarding the first weblink, other than my RAM, all of the key specs were incorrect on that site, although they provided a lot more information (which may or may not have been correct).

     

    However, all of the key specs were reported correctly on the second site, but there's a lot less info on that page and it's not in English.

  • Dr Sly Level 1 Level 1 (145 points)
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    Sep 9, 2012 5:05 PM (in response to Canuck1970)

    Well folks, day three with the newer rMBP (week 34), my LG screen is still breathtakingly white (as in,not yellow), and not a single hint of the faintest IR whatsoever.

     

    I ran the IR test app twice Friday, twice yesterday, and four times today (twice in a row in the morning and twice in a row in the eve), nothing.

     

    That means 30 minutes of the chessboard image. Nothing.

     

    A keeper !

     

    In the meantime, I am returing the old rMBP tomorrow at the Apple Store, since the 'Apple Corporate Executive Relations' gentleman told me on Friday Thursday that I could no longer ask for repairs, nor for a Saumsung built to be shipped to me. The word was that 'the display was operating within Apple's specifications'.

     

    Well, this newer computer with an LG screen (and anyone with a Samsung screen) makes the other LG displays with image retention look bad !

     

    If you could see those two machines side by side, it would be tremendously embarrassing to anyone looking at the flawed display.

     

    How poor are the standards by which your machines operate 'within specs', Apple...

  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 9, 2012 5:09 PM (in response to Dr Sly)

    Dr Sly wrote:

     

    "If you could see those two machines side by side, it would be tremendously embarrassing to anyone looking at the flawed display".

     

    Please take a picture of them side-by-side, before you send the IR-plagued LG rMBP back!

  • Dr Sly Level 1 Level 1 (145 points)
    Currently Being Moderated
    Sep 9, 2012 5:40 PM (in response to Canuck1970)

    Oh believe me I have plenty of pictures... Sadly, it's never as good as first hand experience.

     

    Here is a picture of my newer rMBP tested on the chessboard image. After 30 minutes !

     

    IMG_2586.JPG

    Compare with first rMBP with original display:

     

    IMG_2460.JPG

     

    First rMBP, second display (first replacement):

     

    IMG_2492.jpg

     

    Third display on original rMBP (second replacement):

     

    IMG_2554.JPG

     

    But, hey, don't forget, they're all "within Apple's engineering spec", right...

  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 9, 2012 5:59 PM (in response to Dr Sly)

    Dr Sly wrote:

     

    Oh believe me I have plenty of pictures... Sadly, it's never as good as first hand experience.

     

    Here is a picture of my newer rMBP tested on the chessboard image. After 30 minutes !

     

    IMG_2586.JPG

    Compare with first rMBP with original display:

     

    IMG_2460.JPG

     

    First rMBP, second display (first replacement):

     

    IMG_2492.jpg

     

    Third display on original rMBP (second replacement):

     

    IMG_2554.JPG

     

    But, hey, don't forget, they're all "within Apple's engineering spec", right...

     

    That's interesting. Three different LG screens, all the same rMBP base, all three screens with bad IR. Now, you have a new rMBP, with a new LG screen (obviously), and no IR (at least as of yet). It would be interesting to see what would happen if each of those bad screens were installed on your new rMBP base. Would they still show IR? Questions, questions, questions.

  • Sev BH Level 1 Level 1 (0 points)
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    Sep 9, 2012 7:55 PM (in response to Canuck1970)

    I tried my replacement screen after a bad case of IR, and, althought this one still has no sign of IR (after 100 mins), it is quite yellow-ish. I noticed instantly when i switched on my computer. After comparing to a 2010 MBP, i was amazed at how white the screen on those older models get.

     

    So I went to apple store a days after i picked up my machine form repair, quite upset, but also very worried thinking I might get the classic "within Apple specifications" bs again. My 14 day trial period was long gone, however I was offered 2 choices:

                                                    _ I could get another replacement screen, but it would be the last (seriously, they have got no shame)

                                                    _ Or they gave me the option of ordereing a new machine from china as its custom built!!!

     

    In my opinion anyone who can get a replacement, should. And try add a custom feature like extra ram or cpu or hd size even so you get it made recently. Im sure all the extra displays in stock at the stores are all the ones made in the beginning, with these issues. Hopefully the new ones wont have problems.

    Insist that your machine costs too much to have these problems, and is too new to have been taken apart and all this situation is not acceptable. Hopefully they will order you a new one!

     

    Gd luck!

  • Barry Fisher Level 3 Level 3 (655 points)
    Currently Being Moderated
    Sep 10, 2012 1:38 AM (in response to Canuck1970)

    That's interesting, key specs were correct on the first site and incorrect on the second.  1st said week 36 with 2.6 processor, (processor correct, not sure bout week), 2nd site said week 35 with 2.7 CPU which is incorrect.  Ah well.

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