Q: Where do I download Snow Leopard?

Unless you're part of a educational or corporate network which has a copy on their LAN, you need to phone the Apple Store and order it on DVD.

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Snow Leopard DVD

You can get it only by phone now from Apple.

In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.

For other countries, check here; http://support.apple.com/kb/HE57

Don't forget to ask for Sales; the tech support guys can't help.