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MacBook Pro Retina display burn-in?

1272029 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • Sound Evolution Level 1 Level 1 (0 points)
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    Sep 10, 2012 2:25 AM (in response to mittense)

    Today my replacement rMBP (2.7Ghz./16gb./764gb.) came in. Let me start by saying it is funny how the mental state mindset tricks you and how we get biased by what we think.

     

    When I start up my macbook, I was blown away by the perfect and egal white. My former macbook retina (with Samsung screen) had a slight purple tint on the white and appears to be a bit harsh and cold on the eyes at times. I was convinced since this screen looks so good it must be the samsung! Then when I saw the Galaxy wallpaper, I saw more details in it, I've never seen before on my former MacBook Pro Retina. So already sure this must be the Samsung, time to check the Termianl comand.

     

    Color LCD

    LP154WT1-SJA1

    DCN23460E9EDMJ0A9

     

    No way this could be an LG!! but it is. I stated before (when I had the Samsung screen) that I always felt the LG screen has better contrast and whites, and now owning an LG myself it is confirmed. Little details like the texture in the gray array from the Safari Tab Browser on the top shows up I have also never seen before.

     

    the LG AH-IPS are superior screens and therfore used in many professional monitors. There is one downside though. I have to give more brightness to gain the same brightness level as the Samsung. But that is the only downside I can find. The LG looks more natrual to my eyes then my former Samsung.

     

    However I don't ingore the IR complaints and I will keep a very close eye on this the coming 14 days. Since I do CAD design work, there will be a static toolbar in the screen instantly. It is a good real life daily use test. I will check regulary on a white background for any IR.

     

    Further. My replacement finally has a good aligned bottom plate with not creaking, flexing and cracking.

     

    However as usual with Apple product, there isn't a "perfect" machine. And you gain some good points at the loss of other points. Unfortunately the machine came with a few faint scratches in the Aluminium. Luckily no chips o deep scratches. Also the trackpad is a bit missaligned on the right side. However as OCD as I am, I don't going to return the machine for this. The fact and problem is, I have work to do. I have sold my former 17" cMBP and all I had left was my 11" MBA. It was a **** to do serious design work on this (other wise perfect and very capable) machine.

     

    However if I sense any point of IR then it will go back in a heartbeat.

     

    So far I love the quality of this LG screen. Godthank no dead pixels and no lightbleed. (My former Samsung rMBP had dead pixels. Just occur after 10 days).

     

    I don't know anything about the recent serial numbers and/or code. Can you guys tell me if I have the "latest" LG?

     

    EDIT: My rMBP isn't scratched. It turned out to be a black residue. I wrapped it away. Now it is clean and perfect.

  • golf1410 Calculating status...
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    Sep 10, 2012 2:23 AM (in response to mittense)

    My LG display starts to get IR issue. I don't know what to do once I called Apple. They said it is in Apple specification. No replacement. Even they allow me to get a replacement, high chance of getting another LG display. What should I do to solve this problem?

  • stecube Calculating status...
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    Sep 10, 2012 2:40 AM (in response to Sound Evolution)

    Sound Evolution wrote:

     

    ...

     

    Color LCD

    LP154WT1-SJA1

    DCN23460E9EDMJ0A9

     

    ...

     

    I don't know anything about the recent serial numbers and/or code. Can you guys tell me if I have the "latest" LG?

    Yours is for sure one of the latest. Dr Sly has a DCN23270*** but yours is newer with DCN23460***

     

    The bigger the number, the newer the display! =)

  • stecube Level 1 Level 1 (30 points)
    Currently Being Moderated
    Sep 10, 2012 2:41 AM (in response to golf1410)

    golf1410 wrote:

     

    My LG display starts to get IR issue. I don't know what to do once I called Apple. They said it is in Apple specification. No replacement. Even they allow me to get a replacement, high chance of getting another LG display. What should I do to solve this problem?

    I'd ask for a refund and then I'd buy another one when things had settled.

  • Tadziak Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2012 2:42 AM (in response to Dr Sly)

    @DR Sly - could you please paste your exact serial number of the LCD display? It looks like we have more and more of the 'good LG', maybe there is some pattern with the serial number?

  • golf1410 Level 1 Level 1 (0 points)
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    Sep 10, 2012 2:44 AM (in response to Tadziak)

    It depends how long does he have this one. Usually the problem shows up 2-3 weeks of using. Like mine.

  • golf1410 Level 1 Level 1 (0 points)
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    Sep 10, 2012 2:46 AM (in response to stecube)

    @stecube I am out of 14 days window. :(

  • Sound Evolution Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2012 2:53 AM (in response to stecube)

    Thank you for your reply. I really love this display. I hope so badly there won't be IR because I really want to keep this machine for many years.

  • Tadziak Level 1 Level 1 (0 points)
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    Sep 10, 2012 2:53 AM (in response to golf1410)

    golf1410 wrote:

     

    It depends how long does he have this one. Usually the problem shows up 2-3 weeks of using. Like mine.

    I find it a bit strange, because both of my LG showed IR right out of the box, as soon as i started it.

  • Sebdude Calculating status...
    Currently Being Moderated
    Sep 10, 2012 3:24 AM (in response to Canuck1970)

    Canuck1970 wrote:

     

    She told me that Apple will soon be making an announcement on their web site regarding this issue, hopefully within the next week, but she can't promise 100% on the timeline. I do really think they're working on this. She never gave me any lame excuses about IR being within the spec and she asked me a lot of questions (i.e. How long does it take for the image to be retained? How long does it take to disappear afterward?).

    This is great news, and something I'm hoping for happens as soon as possible so we get rid "within apple specification" argument. I've been holding out after my first visit to Apple Store's genuis bar and mutiple calls to AppleCare, hoping for the above to happen.

     

    IMHO, I do think they'll do this but they probably wait till after the 12th of september, or till when the iPhone 5 (or whatever they call it) is avaible for sale. It won't be the flagship product anymore, and it won't be occupying there homepage no more.

     

    Thing is, should I wait for this since I really don't feel like joining the samsung screen lottery, or should I just demand a replacement, like others have succesfully done on this forum on after the 14 days..

  • Sound Evolution Level 1 Level 1 (0 points)
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    Sep 10, 2012 3:44 AM (in response to mittense)

    I also noted, that the "new" LG screens doesn't have the yellow glare I've seen on the early models in the store.

  • superflatsonic Calculating status...
    Currently Being Moderated
    Sep 10, 2012 3:46 AM (in response to mittense)

    I've done a little more testing on my first replacement, and although the IR is not as bad, it seems to show up when the machine gets hot, to test it I ran a game for a while then let some safari windows sit there, and it showed in about 6 minutes, instead of half an hour.  As I regularly push my machines quite hard through making games and music, I'm concerned the problem is going to get worse with actual use.  I think it's important to stress test them with real-world use, as my first machine only began to show problems after a couple of weeks once I'd got my software installed, but has become progressively worse since.  I'm asking to keep the first machine and either swap the first replacement for a second, or get a refund altogether if they allow either of those.

  • zolobot Calculating status...
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    Sep 10, 2012 5:21 AM (in response to Dr Sly)

    Dr Sly wrote:

     

    Oh believe me I have plenty of pictures... Sadly, it's never as good as first hand experience.

     

    Here is a picture of my newer rMBP tested on the chessboard image. After 30 minutes !

     

    IMG_2586.JPG

     

    Hmm... Why does the counter say 15 mins then? ...and the image is taken 23 seconds after the "peak" ?

  • Apples_8212 Level 1 Level 1 (0 points)
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    Sep 10, 2012 6:04 AM (in response to zolobot)

    My second rMBP is 'out for delivery' today.... eagerly awaiting my fate!

     

    Will report back later on screen manufacturer and first impressions.

     

    It's a 2.6/16/512, as was my first one. That was:

     

    LP154WT1-SJA1

    DCN22150HUYDMJOAA

    Week 33 build (ordered 05 August)

     

    I guess DCN22150 was quite an early edition LG, since I have seen people with later numbers.

     

    It was horribly 'yellow', showed no noticable IR on day 1 (after 30 min test), but IR appeared on Day 4-5, by Day 11 (when I returned it, it was showing within 5 minutes, though fading quite quickly). In my opinion a very sub-par screen - I was not tempted to keep it for a second.

     

    I really pray for a good outcome today!!

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 11, 2012 5:02 AM (in response to mittense)

    <Link Edited By Host>

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