1 2 Previous Next 17 Replies Latest reply: Sep 22, 2012 7:39 PM by Lluce
Lluce Level 1 Level 1 (0 points)

Since getting my iPad I have never been able to get iMessage on it to work.  It does not sync with my messages on my phone.  I have it turned on per instructions on these message boards and I have my settings on my iPhone set properly. What is wrong


iPad (3rd gen) Wi-Fi + Cellular (VZ)
  • 1. Re: iMessage not working
    Tgara Level 4 Level 4 (3,540 points)

    Are you logged in with the same Apple ID on both devices?  And Messages is turned on on both devices?

  • 2. Re: iMessage not working
    Lluce Level 1 Level 1 (0 points)

    I only have one apple iD.  iMessage is turned on both devices.  On my phone I have it set to receive messages at two locations my phone and my email as suggested by someone on this community.  Caller id feature is checked for my phone number. 

  • 3. Re: iMessage not working
    Tgara Level 4 Level 4 (3,540 points)

    Try setting the caller id to your email address.  Make sure the caller ID email on your phone is the same as the receiving email address for messages on the iPad.  See if that helps.

  • 4. Re: iMessage not working
    Lluce Level 1 Level 1 (0 points)

    Isn't the caller ID on the phone for phone numbers? How would it identify someone calling with an email?  How would it work with an emai?? I'm not even sure why they have an email address as an option. Does the iMessage  work for you?

  • 5. Re: iMessage not working
    Tgara Level 4 Level 4 (3,540 points)

    Yes, the messages from iMessage are synced when you put the Caller ID on the phone to your email address associated with your iPad (and Apple ID).  The iPad only uses an email address for it's "Caller ID" so in essence, that is the limiting factor.  The iPhone can use as a caller ID either an email address or a phone number.  However, you have to set your phone to having a caller ID as the email address in order for the messages to sync.

     

    One downside to all of this is that when you get the devices synced, if someone sends you an iMessage, BOTH devices will alert you at the same time.  It's a bit startling to have your phone and iPad beeping at the same time!  However, you can answer from either one.  Same applies to Facetime calls.

  • 6. Re: iMessage not working
    Lluce Level 1 Level 1 (0 points)

    So if I change it on my iphone to email, when someone calls me will my regular caller ID still work showing me who is calling or with a phone number or will it come up unavailable because it is set for email? Gees, this is so confusing. Why isn't there something on the Imessage thing somewhere that explains all this??

  • 7. Re: iMessage not working
    Tgara Level 4 Level 4 (3,540 points)

    Yeah, I know it's confusing. But that's the way it works for now.  Hopefully iOS 6 will make things a little more uniform.

     

    To answer your question, yes the normall caller ID will show and will identify you with a phone number when you call someone else.

     

    There is a cheat sheet on all this on the Apple site somewhere, but I can't find it now.  Here's a similar setup article that might be helpful.

     

    http://lifehacker.com/5929206/how-to-get-messages-to-properly-sync-with-your-iph one

  • 8. Re: iMessage not working
    Lluce Level 1 Level 1 (0 points)

    I went back and did what you said and changed my iPhone setting to email and now they both are working fine.  I tried it out texting my husband.  :) thanks so much.  Also, for the link.  I'll read that as well.  One other thing if you might know.  There is an old picture of me that is attached to my messages that I send on my iPad.  How do I get rid of that picture or choose a different one? I'm not even sure how that one got there!

  • 9. Re: iMessage not working
    Tgara Level 4 Level 4 (3,540 points)

    The picture that you see should be associated with your picture in your Contacts database.  Change that and you will change the picture icon on Messages.

     

    One more thing... you shoud set the Caller ID to your email address in the Facetime settings as well.  That way, you can receive Facetime calls from hubby on either your iPhone or iPad.  Try it, it's fun! 

  • 10. Re: iMessage not working
    Lluce Level 1 Level 1 (0 points)

    Uh.. I'm sorry, how do I get to the contact data base to change it?  :(

  • 11. Re: iMessage not working
    Lluce Level 1 Level 1 (0 points)

    I found it and edited it! Thanks again.  The texts between my husband and I show up on my iMessages, but not the ones between my son and I.  He has an iPhone too.  Wonder why?

  • 12. Re: iMessage not working
    Tgara Level 4 Level 4 (3,540 points)

    Are you son's messages not showing on both your iPhone and iPad?  Or are they showing on one but not the other?

  • 13. Re: iMessage not working
    Lluce Level 1 Level 1 (0 points)

    They only show on my phone.

  • 14. Re: iMessage not working
    Tgara Level 4 Level 4 (3,540 points)

    Right.  He's sending messages to your telephone number.  If he sends Messages to your email address, they will show on both, since you've synced your two devices via your email address.  The same happens to me sometimes.

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