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MacBook Pro Retina display burn-in?

1269129 Views 9,422 Replies Latest reply: Apr 14, 2014 1:55 PM by SonGuko RSS Branched to a new discussion.
  • HarryHope Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2012 2:15 PM (in response to stecube)

    stecube wrote:

     

    Sebdude wrote:

     

    Is it too early for any conclusions, but it seems as if the newer LG screens, starting with serial number DCN232xxxxxxxx + are IR Free...

     

    Or wishfull thinking????

    My old DCN23020*** had still IR, but not as bad as my previous two.

    DCN23030**** also has IR...also not as bad.

  • rrahimi Level 3 Level 3 (615 points)
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    Sep 10, 2012 2:20 PM (in response to [RXP]Andy)

    If you're close to an Apple Store, take it there. If they don't have parts in stock, they'd order them and then repair yours.

     

    Is this the first instance you noticed IR or has it been getting worse over time?

  • saitarion Calculating status...
    Currently Being Moderated
    Sep 10, 2012 4:21 PM (in response to mittense)

    I sent my machine away last week after the ghosting / IR was getting worse by the day.

    It was an LG and the serial was; DCN228xxxxxxxxxxx

    It has since been replaced with another LG with the serial; DCN231xxxxxxxxxxx

    which still has the same issue as before. Here I go all over again, hopefully this time it works as it should.

  • saitarion Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 10, 2012 4:39 PM (in response to saitarion)

    I've also noticed with the new display that the apple logo on the back of the screen has a pink / purple hue to it.

    Is this an issue with all Retina displays, or just a few faulty LG displays?


  • khall330 Level 1 Level 1 (0 points)
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    Sep 10, 2012 4:44 PM (in response to mittense)

    Just a quick update.  I was blown away by the LG display (except for IR of course), but this Samsung display really has me amazed.

  • clipcarl Calculating status...
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    Sep 10, 2012 6:12 PM (in response to mittense)

    Well, I ordered a new rMBP because so many people here seem to be getting Samsungs. It came today and yet another LG. To me, it looks exactly the same as my previous three LGs except maybe a little dimmer. Sigh. I will test it out (I'm not even going to bother copying my data to it) but I'm not confident.

  • cs22ms Level 1 Level 1 (0 points)
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    Sep 10, 2012 6:24 PM (in response to Sebdude)

    Got mine replaced at the Apple Store today. New one's an LG, but with a 233 serial number. So far no IR at all, and I've been really watching for it (set background to grey, did extensive work with a pages document open in one place for over an hour). I'll be keeping a very close eye on it for the next two weeks. Beautiful display, nice colors. Maybe LG got its act together... we'll see.

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2012 6:50 PM (in response to cs22ms)

    cs22ms wrote:

     

    Got mine replaced at the Apple Store today. New one's an LG, but with a 233 serial number. So far no IR at all, and I've been really watching for it (set background to grey, did extensive work with a pages document open in one place for over an hour). I'll be keeping a very close eye on it for the next two weeks. Beautiful display, nice colors. Maybe LG got its act together... we'll see.

    Did you get your entire rMBP replaced today or just the screen assembly?

  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 11, 2012 5:03 AM (in response to golf1410)

    <Edited By Host>

    LOL! I just got the exact same reply email. Can everybody say "automated response"? It may still yield some results, but I thought it was funny just the same.

  • Canuck1970 Level 1 Level 1 (0 points)
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    Sep 11, 2012 5:04 AM (in response to mittense)

    <Link Edited By Host>

  • Wilsonnguyen Calculating status...
    Currently Being Moderated
    Sep 10, 2012 7:51 PM (in response to Wilsonnguyen)

    Mine still has IR although it's DCN234xxxx

     

    Color LCD

    LP154WT1-SJA1

    DCN23421VG3DMJ0AK

     

     

    DSC_5422 copy.jpg

  • snover Calculating status...
    Currently Being Moderated
    Sep 10, 2012 7:56 PM (in response to mittense)

    My rMBP was serviced by Apple and the screen was replaced with another LG screen. I picked it up last Friday. There was no image retention when I first got it back, but am starting to notice image retention today, just 4 days after the replacement. The serial number of the replacement starts with DCN23270**. I suspect that in another couple of weeks this screen will be just as bad as the last one.

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2012 8:12 PM (in response to snover)

    snover wrote:

     

    My rMBP was serviced by Apple and the screen was replaced with another LG screen. I picked it up last Friday. There was no image retention when I first got it back, but am starting to notice image retention today, just 4 days after the replacement. The serial number of the replacement starts with DCN23270**. I suspect that in another couple of weeks this screen will be just as bad as the last one.

     

    Well, it looks like Apple is going to have to swallow their pride and ask Samsung to make them more LCD panels to fix this issue.

     

    "Oh hi Samsung! How's it going? Uh huh. Great. Well...uh...listen...uh...I know we recently sued you and were awarded $1 billion dollars, but do you think you could...uh...help us out with this little issue we're having? Uh huh. How many? Oh...uh...about 200,000 displays...to start. Hello? Ummm...are you laughing or crying? No...no...uh...you weren't on mute"

     

  • Ratman123 Calculating status...
    Currently Being Moderated
    Sep 10, 2012 8:22 PM (in response to Canuck1970)

    Canuck1970,

     

    Just the back LID under where the White Apple logo is.  That area tends to get warm when you use the machine.  My rMBP get's IR around the 1-2 min mark after regular usage. So I decided what the heck, blast my Air Conditioner at the back LID for a min and run the IR test at the same time.  NO IR after that.  Comes back once my rMBP LID heats up.

     

    I am still thinking rather or not to get my screen replace since i am well over the 14 day period. 

     

    Message was edited by: Ratman123

  • Canuck1970 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 10, 2012 8:35 PM (in response to Ratman123)

    Ratman123 wrote:

     

    "I am still thinking rather or not to get my screen replace since i am well over the 14 day period."

     

    If I could be guaranteed a flawless Samsung retina display, I'd go for the repair...in a heartbeat

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