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iTunes Artwork Screensaver Black or Blank

12578 Views 58 Replies Latest reply: Nov 13, 2013 1:28 PM by gregrgay RSS
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atod Calculating status...
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Mar 24, 2012 10:56 PM

Hi,

 

   When selecting the iTunes Artwork screensaver and running "Test", the screen is Black or Blank (no Artwork).  I left it running for over and hour and the artwork never appeared.  I have tons of artwork in my iTunes library and checked it after launching iTunes.  The preview window for the screensaver is also blank and does *not* say "Your iTunes library does not contain any songs with artwork".  As such, I'm suspecting some bug involved here.

 

   Does anyone have a fix?  I have tried the following suggested solutions:

 

    - Consolidating / Rebuilding Library from iTunes.  Then trying the screensaver

 

    - Launching iTunes while holding "Option" key.  Selecting the correct ~/Music/iTunes library again, then trying the screensaver

 

    - Deleting the ~/iTunes/Album Artwork folder.  Launching iTunes again.  Downloading some album art.  Trying the screensaver.

 

Insight into a solution that worked for you is appreciated.

 

Thanks

 

Mac OS X 10.7.3

iTunes 10.6 (40)

Large Library

imac 24", Mac OS X (10.4.11)
  • waaf1o73 Calculating status...
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    May 28, 2012 6:50 PM (in response to atod)

    I am having the same problem and this looks like the solution. However, I am hesitant to try it because I don't want to lose my metadata--the Date Added data in particular. When you followed these steps, did you retain that data as well, or just the playlists and star ratings? If you didn't retain that data with this process, can you think of a way to amend it so I wouldn't lose it? Thank you!

  • dalmanac Calculating status...
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    May 30, 2012 4:06 PM (in response to atod)

    Wow!

     

    That is some fix.

     

    How ridiculous has this operating system become when a standard feature like this is corrupted so easily.

     

    I'm not stuffing around with my music library, potentially destroying years of accumulated metadata, because of this.

     

    Apple, please issue a fix in your next OS update or release.

  • goofyjock Calculating status...
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    Jun 4, 2012 6:18 AM (in response to atod)

    Thanks for this fix...

     

    I had the same experience , getting a black screen in the screensaver.

     

    (It used to say it couldn't find any artwork, then it didn't even bother to say that.)

     

    My problem was caused by iTunes not being able to find some items in my library.

     

    So I deleted the file in itunes and re-added it.

     

    kept doing this, it turned out I only had 3 missing files...

     

    so I only had to edit and save my COPY of the library file.

     

    when I got no more errors in my COPY, I tried the screensaver (after fixing the missing files in itunes)... and it WORKED...so sweet. Nice to have it back again.

     

    No problems with losing metadata such as date added, playlists etc.. since I made the changes in itunes to fix it, not the library files.

     

    Thanks to the provider of this solution for helping me to find the problems, and also for the info about xmllint (who knew I had it already???). I did not use macports (whatever THAT might be)...

     

    Thanks again to the solution provider without whom I would not have been able to succeed.

  • kenficara Calculating status...
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    Jul 25, 2012 4:14 PM (in response to atod)

    This is indeed the answer to this problem, but note, there may potentially be a much easier way to do this. If the screensaver was working fine, and just started to have this problem, odds are that the bad character is in a file you just added. Look through the most recently added music for artists/songs/albums with unusual characters in their names. In my case, the screensaver started misbehaving, so I looked at my list of recently added songs, and there was an album by Yael Naim. The i in her last name was a special character; when I replaced that character and quit iTunes, the screensaver worked again.

     

    Somewhat embarrassing for Apple, of course, that their software can't handle names with non-English characters.

  • santranyc Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 1, 2012 2:28 PM (in response to kenficara)

    Here's the easier way; I found it in another thread (works perfectly), authored by user "matroos8":

     

    While holding down the "Option" key, click on the iTunes icon on your dock. Then just re-choose your iTunes folder [NOT the "iTunes Music" folder] inside your home folder.

     

    Somehow this reconnects the broken chain for the problem of "No Album Art Found In iTunes".

     

    No need to redownload your album artwork, or repopulate the artwork, or delete anything from your preference folder. Nor is it necessary to repair permissions for this problem.

     

    matroos8 and I are both running the latest OS X Lion and iTunes update to date.

     

    Congrats to matroos8 for his brilliant troubleshooting and post.

  • santranyc Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 30, 2012 5:26 AM (in response to atod)

    You're right.  My apologies for not readig the thread more carefully.

     

    I now have the same problem again, and the Option key trick doesn't work.

     

    I'm searching recently added items but can't find any characters that look "illegal."  Very frustrating.

  • Michael Backauskas Level 1 Level 1 (5 points)
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    Sep 10, 2012 9:12 PM (in response to santranyc)

    The Option key trick worked for me.  I had recently split my burgeoning iTunes media in two parts by putting all the movies, TV shows and podcasts on an external drive, while leaving my music on the Mac itself.  This must have confused the screensaver so it couldn't find the artwork.  Thank you!

  • SjSmith001 Calculating status...
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    Sep 30, 2012 10:16 AM (in response to kenficara)

    Ken's fix worked for me. I had to rebuild my ipone (diff issue) and i noticed the last item added to iTunes was a voice memo -  " Steve's iPhone". Deleted it, and my screen saver is back.

    I guess it didn't like the apostrophe.

  • gamcall Calculating status...
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    Oct 1, 2012 8:32 PM (in response to atod)

    Atod,

     

    In my version of iTunes (10.7), I do not see a way to do File > Library > Import. The only import option is to import a playlist. What did you mean for us to do?

     

    Instead of using xmllint, would any text editor capable of parsing xml files do?

     

    & I'm confused over which file I'm going to replace with the corrected file. iTunes Library.xml or iTunes Music Library.xml?

     

    Regards,

     

    GAM

  • gamcall Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 1, 2012 10:43 PM (in response to atod)

    Hi again Atod,

     

    I don't have MacPorts installed, but I found & ran xmllint against both iTunes library files with no problems reported. Do I have to install MacPorts for the parsing to be enhanced and therefore show up the errors? I still have no Artwork screen-saver

     

    Regards,

     

    GAM

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