Currently Being ModeratedJul 24, 2012 8:22 PM (in response to charbe63)
Can you give us a few hints to work with?
Currently Being ModeratedJul 24, 2012 8:24 PM (in response to charbe63)
Does "Software Update" mean you're updating iOS on your iPad wirelessly?
If so, make sure you're signed in to your iTunes account. Go to "Settings --> Store" and look at the bottom. Also, if you're in a WiFi area, you need to be on the network. If not, just above the bottom where you were looking at "Settings --> Store, you should have "Use Cellular Data" set to ON.
Currently Being ModeratedJul 24, 2012 8:27 PM (in response to charbe63)
If your apps doesn't update:
Check iTunes and see if you have a pending/stalled download e.g. Podcast, Books, Music or Movies. Finish off the download and you should be able to update.
If there are no pending or stalled downloads, sign-out of account, reboot and sign-in again.
Currently Being ModeratedSep 11, 2012 6:51 AM (in response to deggie)
I get a message that I have purchases on my ipad that are not on my computer. I have transferred all purchases from my ipad to my computer. I have tried to download ios5.1.1 to my computer. I thought I did. But it does not seem to be there. How do I get this to download and update?
Currently Being ModeratedSep 11, 2012 7:17 AM (in response to webbbaker)
Did you read my reply to you here?
You are better served continuing the discussion that you already started rather than posting to an older thread. If my suggestions didn't work just say so. But be specific as to what happened when you tried.
Currently Being ModeratedSep 11, 2012 8:10 AM (in response to charbe63)
iOS 5: Updating your device to iOS 5
iOS: How to update your iPhone, iPad, or iPod touch
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Currently Being ModeratedSep 28, 2012 9:25 PM (in response to charbe63)
I'm having the same problem, mine is saying iPad software update server could not be contacted. Can someone help me with this one
Currently Being ModeratedJan 16, 2013 7:36 AM (in response to Texas Mac Man)
I have read your response on a few discussion forums. But what noone is understanding is that if you have an older device, and haven't udpated for awhile, apparently your iPad will try and download and install the latest software, which in this case is iOS6, which it doesn't support. And the download/install fails.
THis may be what was happening to charbe63. I do not know how to get iTunes to find the earlier version of the software udpate, such as iOS5, or if that is even possible. I am having the same problems Charbe was.