Currently Being ModeratedJun 4, 2012 10:37 AM (in response to tabiii)
You've held menu and left direction button TOGETHER for 6 seconds to cancel any existing pairing?
Currently Being ModeratedJun 12, 2012 7:27 AM (in response to tabiii)
I have the same issue. If the Apple TV is connected to Internet it will set the day and time and proceed to the main menu. At that point I cannot move the blue selection box. If I power up the Apple TV without internet connected it says it is setting the date at time for nearly 5 minutes then goes into screen saying mode displaying the photos etc. it will not accept any input from the remote. The same remote works perfectly on a different Apple TV. Is there any way to reset the device?
Currently Being ModeratedJun 12, 2012 9:35 AM (in response to tabiii)
You can try pairing apple tv with your tv remote and then go into remote settings and try to pair it with apple tv remote.
Currently Being ModeratedJun 17, 2012 11:09 AM (in response to Mela23)
I was having the same problems with my remote not working at all but it would reboot pushing the down button and the menu button at the same time but still unable to use the remote for other functions, also tried unplugging, this problem started after the last software update so I decided to try the remote app on the ipad and this worked so I went to the settings and turned off the ipad remoted app then tried the little silver remote and it worked find.
Currently Being ModeratedSep 11, 2012 9:20 PM (in response to Alley_Cat)
This just solved my delimma. Thank you very much. =)